Personal Banker I - Relationship-Driven Banking

Frost; Odessa (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) matching

Holiday and paid time off

Tuition reimbursement

Employee Assistance Program

Referral bonus program

Job summary

Frost is seeking a Personal Banker I in Texas to serve as the first point of contact for customers, providing friendly, trusted banking guidance while maintaining high integrity and accountability.

You will handle deposits, loans, and service requests, support teller operations, and build lasting client relationships. Excellent customer service and strong communication are essential to thrive in Frost's community-focused banking environment.

Qualifications

• Customer service experience is required.
• Strong written and verbal communication.
• Proficiency with Microsoft Office and banking software.

Responsibilities

• Provide coverage in personal banking and teller services while meeting performance standards.
• Educate and advise customers on deposits and loans and provide support for service or account maintenance issues.
• Maintain proper cash on hand and perform daily teller settlements and proof transactions.
• Provide teller services, including deposits, payments, and check cashing in line with bank policies.
• Develop relationships with clients and be their point of contact; build trust and ongoing rapport.

Skills

Customer service

Communication skills

Microsoft Office

Fraud awareness

Education

College hours

Job description

Frost is seeking a Personal Banker I in Texas to serve as the first point of contact for customers, providing friendly, trusted banking guidance while maintaining high integrity and accountability.

You will handle deposits, loans, and service requests, support teller operations, and build lasting client relationships. Excellent customer service and strong communication are essential to thrive in Frost's community-focused banking environment.