Personal Banker I — Training Path to Retail Banking

Fifth Third Bank; Chicago (IL); On-site; USD 42,000 - 52,000; Full time

Job summary

Fifth Third Bank is launching a Retail Personal Banker I program designed to rotate through operations and Sales & Service, culminating in a certification validating skills for the Retail Personal Banker role.

Selected candidates will build customer relationships using a consultative sales approach, perform teller transactions, and collaborate with partners to provide holistic financial solutions that meet client needs.

Qualifications

• College degree or work experience providing transferrable skills.
• Experience in the financial industry preferred.
• Ability to use consultative sales processes to identify needs.

Responsibilities

• Use consultative sales to build customer profiles and identify financial needs.
• Maintain knowledge of retail products/services and recommend solutions.
• Reach out to customers and set appointments for periodic reviews.
• Cross-sell to existing customers and engage in outside sales activities.
• Collaborate with business partners to provide holistic financial solutions.
• Meet or exceed customer experience and production goals.
• Guide CSRs with sales and referral processes.

Skills

Consultative sales

Customer needs assessment

Relationship building

Communication

Education

College degree or equivalent work experience

Tools

CAMP Marketing tools

Job description

Fifth Third Bank is launching a Retail Personal Banker I program designed to rotate through operations and Sales & Service, culminating in a certification validating skills for the Retail Personal Banker role.

Selected candidates will build customer relationships using a consultative sales approach, perform teller transactions, and collaborate with partners to provide holistic financial solutions that meet client needs.