Personal Banker I - Retail Banking Career Start

Fifth Third Bank; Houston (TX); On-site; USD 40,000 - 54,000; Full time

Job summary

Fifth Third Bank is hiring for a Retail Personal Banker I in Houston, TX. The program includes 4–8 weeks of onboarding and rotations in operations and Sales & Service, culminating in certification to perform retail banking duties.

The role focuses on consultative selling, acquiring new households, and deepening customer relationships through in-branch engagement and outreach activities, including tele-consulting. Travel within the affiliate may be required.

Qualifications

• Proven ability to use consultative sales to assess customer financial needs.
• Ability to develop rapport and cross-sell banking products.
• Comfort with analyzing financial information and presenting solutions.

Responsibilities

• Identify and meet customer financial needs using consultative sales.
• Maintain knowledge of Retail products and refer to appropriate solutions.
• Schedule and conduct periodic financial reviews with customers.
• Cross-sell to existing customers while engaging in outreach activities.
• Support branch operations and adhere to risk, policy, and compliance requirements.

Skills

Sales mindset

Customer relations

Financial math

Communication

Professional presentation

NMLS/S.E.F.E. Act knowledge

Education

College degree or equivalent experience

Job description

Fifth Third Bank is hiring for a Retail Personal Banker I in Houston, TX. The program includes 4–8 weeks of onboarding and rotations in operations and Sales & Service, culminating in certification to perform retail banking duties.

The role focuses on consultative selling, acquiring new households, and deepening customer relationships through in-branch engagement and outreach activities, including tele-consulting. Travel within the affiliate may be required.