Personal Banker I: Launch Your Retail Banking Career

Fifth Third; Point Place (LA); On-site; USD 36,000 - 48,000; Full time

Job summary

Fifth Third Bank in Toledo, OH is recruiting for a Personal Banker I through a structured 9-week onboarding program that includes rotations in operations and Sales & Service. The program leads to a Retail Personal Banker role where you cultivate relationships and cross-sell financial solutions.

You'll gain hands-on experience in teller transactions, customer needs assessments, and partnership with Mortgage, Small Business, Commercial and Investment teams to deliver holistic financial guidance.

Qualifications

• College degree or work experience providing transferrable skills, or, combination of education and experience.
• Experience in financial industry preferred.
• Demonstrated ability to develop comfort level with sales activities designed to acquire new consumer households and/or cross-sell to established customers.
• Must be able to demonstrate understanding of advanced math functions that will allow for analysis of credit and financial information.
• Ability to professionally represent Fifth Third Bank in terms of appearance and verbal/written communication.

Responsibilities

• Use the consultative sales process and Financial Needs Assessment to build a thorough customer profile and identify current and future financial needs.
• Maintain an in-depth knowledge of Retail consumer and small business products/services and recommend appropriate solutions using our value proposition.
• Utilize CAMP and other approved Marketing tools to proactively reach out to customers and set appointments for periodic financial reviews.
• Primarily focused on cross-selling to existing customer base and engaging in outside sales activities.
• Establish close working relationships with assigned Business Partners (Mortgage, Small Business, Commercial and Investment).
• Consistently meet/exceed customer experience and production goals and help drive revenue growth.

Skills

Consultative sales

Customer service

Financial needs assessment

Cross-selling

Education

College degree or relevant experience

Job description

Fifth Third Bank in Toledo, OH is recruiting for a Personal Banker I through a structured 9-week onboarding program that includes rotations in operations and Sales & Service. The program leads to a Retail Personal Banker role where you cultivate relationships and cross-sell financial solutions.

You'll gain hands-on experience in teller transactions, customer needs assessments, and partnership with Mortgage, Small Business, Commercial and Investment teams to deliver holistic financial guidance.