Personal Banker I — Growth, Training & Client Impact

UMB Financial Corporation; Springfield (MO); On-site; USD 39,000 - 57,000; Full time

Benefits offered by this job

401(k) matching

Annual incentive pay

Paid time off

Health insurance

Tuition reimbursement

Associate wellbeing program

Job summary

UMB Financial Corporation is seeking a Personal Banker to build customer relationships and recommend financial solutions. You will power cross-sell conversations through personalized questions and product knowledge while delivering a high standard of customer care.

You’ll receive extensive training on UMB’s products, work closely with leaders, and pursue career growth within Consumer banking at UMB.

Qualifications

• HS Diploma or equivalent is required.
• One year of experience in a retail environment with product recommendations leading to sales.
• Reliable transportation and ability to work branch hours, including weekends and some evenings.

Responsibilities

• Convert transactions and service requests into cross-sell conversations.
• Create sales opportunities by calling leads and visiting businesses.
• Achieve daily performance metrics while balancing priorities.
• Learn processes like cash handling and banking documentation per standards.

Skills

Sales skills

Customer service

Relationship building

Communication

Education

HS Diploma

Job description

UMB Financial Corporation is seeking a Personal Banker to build customer relationships and recommend financial solutions. You will power cross-sell conversations through personalized questions and product knowledge while delivering a high standard of customer care.

You’ll receive extensive training on UMB’s products, work closely with leaders, and pursue career growth within Consumer banking at UMB.