Personal Banker I: Launch Your Retail Banking Career

Fifth Third Bank; Orange Park (FL); On-site; USD 42,000 - 64,000; Full time

Job summary

Fifth Third Bank seeks candidates for a Retail Personal Banker I program. Selected individuals will complete a 4-8 week onboarding with rotations in operations and Sales & Service, culminating in a certification to perform in the Retail Personal Banker role.

The position emphasizes consultative sales, new household acquisition, and deepening customer relationships within the Financial Center or Bank Mart environment.

Qualifications

• College degree or work experience.
• Experience in the financial industry preferred.
• Ability to develop comfort level with sales activities.
• Understanding of advanced math functions for credit/financial analysis.
• Professional appearance and communication skills.
• S.A.F.E. Act registration required at employment.

Responsibilities

• Build customer profiles using consultative sales process.
• Maintain knowledge of Retail products and recommend solutions.
• Reach out to customers and set appointments for financial reviews.
• Cross-sell to existing customers and engage in outside sales.
• Coordinate with partners to provide holistic financial solutions.
• Meet and exceed customer experience and production goals.
• Guide CSRs on sales and referral processes.
• Maintain confidentiality and ethical behavior.

Skills

Sales aptitude

Customer service

Communication skills

Education

College degree or work experience

Job description

Fifth Third Bank seeks candidates for a Retail Personal Banker I program. Selected individuals will complete a 4-8 week onboarding with rotations in operations and Sales & Service, culminating in a certification to perform in the Retail Personal Banker role.

The position emphasizes consultative sales, new household acquisition, and deepening customer relationships within the Financial Center or Bank Mart environment.