Personal Banker I — Elevate Customers’ Finances Daily

Frost Bank; Rockwall (TX); On-site; USD 38,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) matching

Paid time off

Job summary

Frost Bank in Texas is seeking a Personal Banker I who will be the first point of contact for customers, delivering a warm, trusted banking experience and upholding Frost’s values of integrity and service.

You’ll provide coverage for personal banking and teller services, educate customers on deposits and loans, handle deposits, payments, and check cashing, and ensure account maintenance issues are resolved with care.

Qualifications

• Exceptional customer service skills.
• Excellent written and verbal communication skills.

Responsibilities

• Provide coverage in personal banking and teller services while meeting performance standards.
• Educate and advise customers on deposits and loans; support for service or account maintenance issues.
• Provide teller services, including deposits and check cashing, in compliance with policies.
• Maintain proper cash on hand and complete daily teller settlements.

Skills

Customer service

Communication

Problem solving

Tools

Microsoft Office

Job description

Frost Bank in Texas is seeking a Personal Banker I who will be the first point of contact for customers, delivering a warm, trusted banking experience and upholding Frost’s values of integrity and service.

You’ll provide coverage for personal banking and teller services, educate customers on deposits and loans, handle deposits, payments, and check cashing, and ensure account maintenance issues are resolved with care.