Personal Banker I - Customer Growth & Solutions

Fifth Third; Dayton (OH); On-site; USD 42,000 - 54,000; Full time

Job summary

Fifth Third Bank in Dayton, OH is launching a Retail Personal Banker I progression through a 4–8 week onboarding and education program with rotations in operations and Sales & Service. The program concludes with certification to demonstrate skills for the Retail Personal Banker job family, emphasizing consultative sales and customer relationship growth.

Participants will gain experience through lobby leadership, aisle time, and tele-consulting while handling teller duties and platform

Qualifications

• Banking or financial services experience preferred.
• Ability to analyze customer financial needs.
• Strong communication and interpersonal skills.
• Willingness to travel for training.

Responsibilities

• Build customer profiles using consultative sales and needs assessment.
• Cross-sell products to new and existing customers.
• Support lobby leadership and bank marts and engage in community outreach.
• Assist with teller transactions and platform staff duties as assigned.
• Maintain confidentiality and comply with bank policies and procedures.

Skills

Sales skills

Customer service

Communication

Financial knowledge

NMLS compliance

Education

College degree

Job description

Fifth Third Bank in Dayton, OH is launching a Retail Personal Banker I progression through a 4–8 week onboarding and education program with rotations in operations and Sales & Service. The program concludes with certification to demonstrate skills for the Retail Personal Banker job family, emphasizing consultative sales and customer relationship growth.

Participants will gain experience through lobby leadership, aisle time, and tele-consulting while handling teller duties and platform