Personal Banker I - Build Relationships & Drive Growth

Fifth Third Bank; Marietta (GA); On-site; USD 42,000 - 60,000; Full time

Job summary

Fifth Third Bank in Marietta, GA is seeking candidates for a Retail Personal Banker I role. Selected candidates will complete a 4-8 week onboarding and education program with rotations in operations and Sales & Service, leading to a certification that demonstrates readiness for the Retail Personal Banker family.

The position emphasizes using a consultative sales process to identify and meet customer needs, build new households, deepen relationships, and contribute to branch goals while adhering

Qualifications

• College degree or work experience providing transferrable skills.
• Experience in the financial industry preferred.
• Ability to develop comfort level with sales activities designed to acquire new consumer household and small business customers and/or cross-sell to established customers.
• Must be able to demonstrate understanding of advanced math functions that will allow for analysis of credit and financial information.
• Ability to professionally represent Fifth Third Bank in terms of appearance and verbal/written communication.
• Demonstrated ability to develop a working knowledge of Retail policies and procedures in order to utilize good judgment in making sound decisions.
• This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS).

Responsibilities

• Use consultative sales process and Financial Needs Assessment to build a thorough customer profile and identify current and future financial needs.
• Maintain an in-depth knowledge of Retail consumer and small business products/services and recommend appropriate solutions.
• Utilize CAMP and other approved Marketing tools to proactively reach out to customers and set appointments for periodic financial reviews.
• Primarily focused on cross-selling to existing customer base and engaging in outside sales activities.
• Establish close working relationships with assigned Business Partners and referring customers for holistic financial solutions.
• Consistently meet/exceed customer experience and production goals and contribute to revenue growth.
• Provide guidance to CSRs with respect to the sales and referral process.
• Promote customer satisfaction with a friendly, helpful demeanor and professionalism.
• Follow policies and procedures and open/servicing of Retail products.
• Participate in consumer loan and bankcard process from application through closing.

Skills

Sales experience

Financial services

Math skills

Professional communication

Policy knowledge

S.A.F.E. Act familiarity

Education

College degree or equivalent

Job description

Fifth Third Bank in Marietta, GA is seeking candidates for a Retail Personal Banker I role. Selected candidates will complete a 4-8 week onboarding and education program with rotations in operations and Sales & Service, leading to a certification that demonstrates readiness for the Retail Personal Banker family.

The position emphasizes using a consultative sales process to identify and meet customer needs, build new households, deepen relationships, and contribute to branch goals while adhering