Personal Banker I

Peoples Bank; Claremont (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Peoples Bank is seeking a customer-focused professional to deliver exceptional service at our North Carolina branch. You will engage customers about financial needs, recommend and open accounts, discuss loan options, and process consumer loan applications.

Ideal candidates bring strong communication, sales skills, and attention to detail, with experience in retail banking or similar roles. The role supports a customer-focused sales culture within our local branch network.

Qualifications

• High School diploma or equivalent.
• 1–3 years of experience in branch banking, retail sales or general customer service

Responsibilities

• Deliver exceptional customer service while engaging customers about their financial needs.
• Recommend and open appropriate accounts and related services.
• Discuss loan needs and process consumer loan applications.
• Make referrals to business partners.
• Support Peoples Bank goals and customer-focused sales culture.

Skills

Customer service

Communication

Sales

Math

Detail oriented

Office equipment

Education

HS diploma

1–3 years experience

Tools

Computers

Telephone

Office machinery

Job description

Description

Deliver Exceptional Customer Service including engaging customers about their financial needs and our services. Recommend and open appropriate accounts and related services. Discuss loan needs and process consumer loan applications. Recommend other appropriate products and services offered by Peoples Bank and make referrals to business partners. Supports Peoples Bank goals, mission statement, new initiatives, and customer-focused sales culture.

Qualifications

Required Education/Knowledge:

• High School diploma or equivalent
• One to three years of experience in branch banking, retail sales or general customer service

Knowledge, Skills & Abilities:

• Excellent customer service skills, attentiveness, information retention, tact and diplomacy in dealing with both customer and employees.
• Strong communication and organizational skills
• Strong sales skills and ability to assess customer needs and identify appropriate cross-sales opportunities.
• Basic math skills
• Detail oriented with a high degree of accuracy
• Competence with computers, telephones, and other office machinery.