Personal Banker I

Peoples Bank Master; Claremont (NC); On-site; USD 34,000 - 45,000; Full time

Job summary

Peoples Bank in Claremont, NC is seeking an Experienced customer service professional to assist customers with financial needs and service inquiries. You will greet clients, identify banking goals, and provide accurate information about accounts, loans, and services.

You will open appropriate accounts, discuss loan options, process consumer loan applications, and help customers explore cross-sales opportunities while upholding the bank's customer-focused culture and accuracy standards.

Qualifications

• Excellent customer service, attentiveness, information retention, tact and diplomacy in dealing with customers and employees.
• Strong communication and organizational skills.
• Strong sales skills and ability to assess customer needs and identify cross-sales opportunities.

Responsibilities

• Deliver exceptional customer service including engaging customers about their financial needs and our services.
• Recommend and open appropriate accounts and related services.
• Discuss loan needs and process consumer loan applications.
• Recommend other appropriate products and services offered by Peoples Bank and make referrals to business partners.
• Supports Peoples Bank goals, mission statement, new initiatives, and customer-focused sales culture.

Skills

Excellent customer service

Strong communication

Strong sales skills

Basic math

Detail oriented

Computer literacy

Education

High School diploma or equivalent

Job description

Job Details

Level: Experienced

Job Location: Claremont - Claremont, NC 28610

Position Type: Full Time

Job Shift: Day

Deliver Exceptional Customer Service including engaging customers about their financial needs and our services. Recommend and open appropriate accounts and related services. Discuss loan needs and process consumer loan applications. Recommend other appropriate products and services offered by Peoples Bank and make referrals to business partners. Supports Peoples Bank goals, mission statement, new initiatives, and customer-focused sales culture.

QualificationsRequired Education/Knowledge:

• High School diploma or equivalent
• One to three years of experience in branch banking, retail sales or general customer service

Knowledge, Skills & Abilities:

• Excellent customer service skills, attentiveness, information retention, tact and diplomacy in dealing with both customer and employees.
• Strong communication and organizational skills
• Strong sales skills and ability to assess customer needs and identify appropriate cross-sales opportunities.
• Basic math skills
• Detail oriented with a high degree of accuracy
• Competence with computers, telephones, and other office machinery.