Personal Banker - Hokulei Village Branch

American Savings Bank Hawaii; Lihue (HI); In loco; USD 32.000 - 34.000; Tempo pieno

Descrizione del lavoro

American Savings Bank Hawaii is seeking a customer-focused professional to build relationships by understanding customers’ banking needs and guiding them to suitable products. The role involves opening accounts, servicing inquiries, and addressing issues with a ready to assist attitude.

Responsibilities include educating clients on digital banking; some teller duties may be performed. A minimum of 1 year sales experience in retail or financial services is required, with emphasis on excellent

Competenze

• One (1) year sales experience in retail or financial services firm.

Mansioni

• Builds customer relationships by identifying product needs and refers customers to other business partners as appropriate.
• Opens new customer accounts and provides account servicing, including answering account inquiries, conducting research, and resolving customer issues/concerns.
• May perform related assignments within the branch as needed, including the performance of teller duties.
• Provides personalized, in-person education in digital banking solutions.

Conoscenze

Customer service

Sales skills

Verbal communication

Written communication

Interpersonal skills

Banking knowledge

Descrizione del lavoro

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Salary Range: $23.00 To $24.50 Hourly

Primary Purpose of Job

Builds customer relationships by identifying banking needs and working with customers to select appropriate banking products.

Major Job Accountabilities

• Works to build and deepen customer relationships by identifying product needs and refers customers to other business partners as appropriate.
• Opens new customer accounts and provides account servicing, including answering account inquiries, conducting research, and resolving customer issues/concerns.
• May perform related assignments within the branch as needed, including the performance of teller duties.
• Provides personalized, in-person education in digital banking solutions.

Experience Required

• One (1) year sales experience in retail or financial services firm.

Required Skills or Training

• Working knowledge of bank products, branch operations and banking regulations is preferred.
• Excellent customer service and sales skills.
• Excellent verbal, written, and interpersonal communication skills.

Professional Certifications, Licenses, And/or Registration Requirements

NMLS Mortgage Loan Originator License

At American Savings Bank, we welcome and support all individuals and celebrate the diversity of our team members, customers and community. We are committed to ensuring that our online application process is accessible and provides an equal employment opportunity to all job seekers. Mahalo for your interest in American Savings Bank!