Personal Banker: Frontline Banking & Accounts

Beal Bank; Denver (CO); On-site; USD 44,000 - 57,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

401K with company match

11 paid holidays

Vacation/Sick days

Job summary

Beal Bank is seeking a Personal Banker / Retail Banking Specialist in Denver, CO to deliver friendly service and accurate banking support. You will handle account openings, deposits, withdrawals and everyday transactions while upholding bank policies and regulatory requirements.

Focus is on customer service excellence, product knowledge and building trust with customers. The role requires a professional appearance, reliable attendance and the ability to work 8am–5pm, Monday through Friday at our

Qualifications

• Minimum 2–4 years customer service experience.
• High School diploma or equivalent.
• Proficiency with 10 key touch, Microsoft Office and banking software.
• Strong attention to detail with data accuracy.
• Excellent interpersonal communication skills.
• Ability to learn banking products and policies quickly.
• Willingness to travel overnight occasionally.

Responsibilities

• Process a variety of customer transactions accurately and efficiently in accordance with bank policies, procedures and regulations, including the opening, servicing and closing of all account products (CDs, Money Market, Statement Savings and Retirement Accounts).
• Participate in CRA activities by volunteering during business hours with qualifying organizations, ensuring all mandatory monthly metrics for the branch are met.
• Conduct teller transactions such as cashing checks, processing deposits and withdrawals, issuing Monetary Instruments, placing stop payments, etc.
• Enhance the overall customer satisfaction and the professional reputation of the Bank by warmly greeting, engaging and developing good professional relationships with customers.
• Perform opening, closing and other branch duties.
• Balance cash drawer and assist with cash vault balancing.
• Open and process incoming mail.
• Complete logs, reports and control checks while maintaining a neat and organized work area.
• Answer incoming phone calls, address customer questions and concerns and escalade as needed.
• Image documents and performing quality control checks.
• Practice branch security procedures and protect customer confidentiality and privacy.

Skills

Customer service

Attention to detail

Communication skills

Multitasking

Punctuality

Data entry

Problem-solving

Cash handling

Education

High School diploma

Tools

Microsoft Office

10-key typing

Banking software

Job description

Beal Bank is seeking a Personal Banker / Retail Banking Specialist in Denver, CO to deliver friendly service and accurate banking support. You will handle account openings, deposits, withdrawals and everyday transactions while upholding bank policies and regulatory requirements.

Focus is on customer service excellence, product knowledge and building trust with customers. The role requires a professional appearance, reliable attendance and the ability to work 8am–5pm, Monday through Friday at our