Accounts & Customer Service Banker — Service Expert

Beal Service Corporation; Denver (CO); On-site; USD 44,000 - 57,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

401K with company match

11 paid holidays

Up to 17 vacation/sick days

Annual discretionary bonus

Job summary

Beal Bank’s Denver location is seeking a Personal Banker/Retail Banking Specialist to deliver exceptional frontline service. You’ll handle a range of transactions and maintain product knowledge to support current and prospective customers.

This full-time role requires 2–4 years of customer service, a high school diploma, and comfort with banking software. Benefits include medical/dental/vision, 401(k) matching, holidays, and generous vacation time.

Qualifications

• Minimum 2–4 years customer service experience.
• Prior teller or new account representative experience preferred.
• High School diploma or equivalent required.
• Proficiency with 10 key touch, Microsoft Office and banking software knowledge is beneficial.

Responsibilities

• Process customer transactions accurately per bank policies and regulations.
• Participate in CRA activities during business hours.
• Conduct teller transactions including deposits and withdrawals.
• Greet customers and build professional relationships to enhance satisfaction.
• Perform opening/closing and other branch duties.
• Balance cash drawer and assist with cash vault balancing.
• Open and process incoming mail; maintain organized work area.
• Answer calls, resolve customer questions or escalate issues as needed.
• Image documents and perform quality control checks.
• Protect customer confidentiality and follow branch security procedures.

Skills

Customer service

Communication

Attention to detail

Multitasking

Attendance

Professional appearance

Education

High School diploma or equivalent

Tools

Microsoft Office

Banking software

Job description

Beal Bank’s Denver location is seeking a Personal Banker/Retail Banking Specialist to deliver exceptional frontline service. You’ll handle a range of transactions and maintain product knowledge to support current and prospective customers.

This full-time role requires 2–4 years of customer service, a high school diploma, and comfort with banking software. Benefits include medical/dental/vision, 401(k) matching, holidays, and generous vacation time.