Personal Banker — Flexible Hours, Customer Growth & Sales

Fhnb; Mesa (AZ); On-site; USD 29,000 - 42,000; Full time

Job summary

FCBI is seeking a customer-focused teller in Mesa, AZ to handle cash, process deposits, and provide banking services in a high-volume branch. This role emphasizes accurate cash handling, cross-selling opportunities, and building relationships with a diverse clientele, including Spanish-speaking customers.

Positions require a high school diploma or equivalent and a flexible schedule, including evenings and weekends. Applicants must be able to pass background checks and work well within a team.

Qualifications

• Must be at least 18 years old.
• High school diploma or equivalent.
• Retail or customer service experience preferred.
• Flexible schedule including evenings, weekends and holidays.
• Background investigation must be passed.
• Ability to work well in a team.

Responsibilities

• Provide exceptional customer service, including receipt and payment of cash in a high-volume sales environment.
• Evaluate customer relationships and recommend bank products and services to support their financial success.
• Follow established policies in accordance with the bank and supervisor's direction.
• Accountable for the personal achievement of monthly new account production as assigned by upper management.
• Participate in an active sales environment that may require in-store aisle prospecting.
• Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations.
• Receive cash and checks for deposit, verify amounts, and look for check endorsements.
• Examine cash carefully to guard against acceptance of counterfeit checks and identification.
• Enter transactions into computer and issue customer receipts.
• Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit.
• Process western union wires and cash advances.
• Cross-sell bank services and products.
• Provide bank services to a diverse customer base, including a large Spanish speaking population.
• Perform other tasks requested by supervisors as they relate to the bank and its functions.
• Regular and predictable attendance and punctuality.
• Approval limits will be based upon established authority levels.

Skills

Customer service

Cash handling

Sales

Teamwork

Flexible schedule

Education

High school diploma

High school equivalency

Job description

FCBI is seeking a customer-focused teller in Mesa, AZ to handle cash, process deposits, and provide banking services in a high-volume branch. This role emphasizes accurate cash handling, cross-selling opportunities, and building relationships with a diverse clientele, including Spanish-speaking customers.

Positions require a high school diploma or equivalent and a flexible schedule, including evenings and weekends. Applicants must be able to pass background checks and work well within a team.