Personal Banker: Customer‑Centric Sales & Service Pro

First National Bank Texas; Kingman (AZ); On-site; USD 32,000 - 42,000; Full time

Job summary

Talentify in Kingman, AZ seeks a retail banking teller to deliver exceptional service in a high-volume branch. You will handle cash transactions, deposits, and payments, and help customers achieve financial goals by recommending suitable bank products.

The role emphasizes accuracy, teamwork, and cross-selling in a diverse customer base, including Spanish speakers. Applicants should be 18+, hold a high school diploma or equivalent, and be able to work a flexible schedule.

Qualifications

• Minimum 18 years of age.
• High school diploma or equivalent required.
• At least 6 months experience in retail or customer service preferred.
• Must be able to work a flexible schedule including evenings, weekends, and holidays.
• Must pass a background investigation per company policy.
• Strong teamwork and cooperative attitude.

Responsibilities

• Provide exceptional customer service in a high-volume sales environment.
• Receive and process cash and payments accurately.
• Evaluate customer relationships and recommend bank products.
• Follow bank policies and supervisor directions.
• Aim for monthly goals for new account production.
• Cross-sell bank services to a diverse customer base, including Spanish speakers.
• Process deposits and balance daily transactions.
• Handle cash, checks, and endorsements, ensuring security.
• Enter transactions into a computer and issue receipts.
• Prepare money orders, cashier's checks, wires, and CDs.
• Process Western Union wires and cash advances.
• Attend to customer needs and work as part of a team.
• Maintain regular and punctual attendance.
• Adhere to established approval limits.

Skills

Customer service

Cash handling

Sales ability

Bilingual (Spanish)

Attention to detail

Education

High school diploma or equivalent

Tools

Computer

Job description

Talentify in Kingman, AZ seeks a retail banking teller to deliver exceptional service in a high-volume branch. You will handle cash transactions, deposits, and payments, and help customers achieve financial goals by recommending suitable bank products.

The role emphasizes accuracy, teamwork, and cross-selling in a diverse customer base, including Spanish speakers. Applicants should be 18+, hold a high school diploma or equivalent, and be able to work a flexible schedule.