Personal Banker: Elevate Customer Experience & Growth

Civista-Bank

Russells Point (OH)

On-site

USD 36,000 - 48,000

Full time

9 days ago

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Job summary

Civista Bank in Ohio is seeking a Personal Banker to nurture customer relationships and deliver an exceptional banking experience. You will assess needs, recommend products, and connect customers with the right services to grow the branch and the bank.

You will stay current with procedures and systems, handle cash accurately, and help customers navigate technology such as mobile banking and online banking. Strong communication and a service mindset are essential for success.

Qualifications

Customer service, sales, and cash handling experience preferred.
Excellent oral, written and presentation skills
Detail oriented with the ability to work under deadlines with frequent interruptions
High School diploma or equivalent required
Above average knowledge of technology; adaptable to new software
Ability to work under deadlines with frequent interruption

Responsibilities

Create an exceptional customer experience daily by building relationships and assessing needs.
Grow the branch and bank by recommending products and referring partners.
Stay current with procedures and systems to support growth.
Execute customer requests with speed and accuracy.
Maintain cash levels and outages within guidelines.
Communicate clearly with customers and teammates; follow policies and procedures.
Educate customers on technology, mobile banking, P2P, and online banking.