Personal Banker | Build Customer Wealth & Loyalty

PNC Financial Services Group, Inc.; Chantilly (VA); On-site; USD 50,000 - 83,000; Full time

Benefits offered by this job

Medical and prescription coverage

Dental and vision options

401(k) with match

Pension and stock purchase plans

Paid holidays

Vacation and sick leave

Job summary

PNC Financial Services Group, Inc. seeks a Personal Banker based in Chantilly, VA to deepen the customer base and deliver a differentiated banking experience. You will lead proactive sales, advise on financial solutions, and collaborate with partners to grow wallet share while maintaining strong risk controls.

The role emphasizes in-office teamwork, adherence to policies, and a customer-first mindset. It offers competitive pay with eligibility for incentives and a comprehensive benefits package.

Qualifications

• Work Experience: typically 3+ years in a related role.
• Education: Associates or equivalent degree; no degree required in some cases.
• Licenses/Background: background checks as required by CFPB regulations.

Responsibilities

• Acquires and deepens the branch customer base through proactive sales and service.
• Manages customer experience to improve financial wellbeing and loyalty.
• Drives proactive sales conversations through a defined process and lobby engagement.
• Educates customers on options, leveraging technology and resources.
• Supports branch operations while managing risk in line with policies.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Digital Awareness

Effective Communications

Managing Multiple Priorities

Prospecting

Retail Lending

Selling

Understanding Customer Needs

Education

Associates or equivalent degree

No Degree

Job description

PNC Financial Services Group, Inc. seeks a Personal Banker based in Chantilly, VA to deepen the customer base and deliver a differentiated banking experience. You will lead proactive sales, advise on financial solutions, and collaborate with partners to grow wallet share while maintaining strong risk controls.

The role emphasizes in-office teamwork, adherence to policies, and a customer-first mindset. It offers competitive pay with eligibility for incentives and a comprehensive benefits package.