Banking Sales & Service Specialist

First Community Bancshares, Inc.; Clovis (NM); On-site; USD 17,000 - 25,000; Full time

Job summary

First Community Bancshares, Inc. is seeking a customer-focused teller to provide exceptional service in a high-volume branch.

You will handle cash receipts and payments, evaluate customer relationships, and promote bank products to support financial success. This role requires flexible hours, teamwork, and adherence to policies; you will serve a diverse customer base including Spanish speakers, process deposits and transfers, and maintain accurate records.

Qualifications

• At least 18 years of age.
• High school diploma, high school equivalency or currently attending high school
• Six months of work experience in a retail or customer service environment preferred
• Must be able to work a flexible schedule including evenings, weekends, and holidays
• Must successfully pass background investigation according to company policy
• Must be able to get along with co-workers and work effectively in a team environment

Responsibilities

• Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.
• Evaluate new and existing customer relationships and recommend bank products and services to support their financial success
• Follow established policies in accordance with the bank and the supervisor s direction
• Accountable for the personal achievement of monthly new account production as assigned by upper management
• Participate in an active sales environment that may require in-store aisle prospecting
• Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
• Receive cash and checks for deposit, verify amounts, and look for check endorsements
• Examine cash carefully to guard against acceptance of counterfeit checks and identification
• Enter transactions into computer and issue customer receipts
• Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit
• Process western union wires and cash advances
• Cross-sell bank services and products
• Provide bank services to a diverse customer base, including a large Spanish speaking population
• Perform other tasks requested by supervisors as they relate to the bank and its functions
• Regular and predictable attendance and punctuality

Skills

Customer service

Sales

Teamwork

Cash handling

Bilingual Spanish

Education

High School Diploma or equivalent

Job description

First Community Bancshares, Inc. is seeking a customer-focused teller to provide exceptional service in a high-volume branch.

You will handle cash receipts and payments, evaluate customer relationships, and promote bank products to support financial success. This role requires flexible hours, teamwork, and adherence to policies; you will serve a diverse customer base including Spanish speakers, process deposits and transfers, and maintain accurate records.