Personal Banker: Client Solutions & Service

TruNorth Bank; Stoughton (MA); On-site; USD 29,000 - 33,000; Full time

Job summary

TruNorth Bank in Stoughton, MA is seeking a Personal Banker to deliver outstanding customer service, open accounts, process transactions, and promote bank products. The role emphasizes relationship-building and may include notary services to clients.

We offer opportunities to grow, with a typical hourly pay range and a focus on helping customers achieve their financial goals. Relevant banking experience is valued, and bilingual applicants are a plus.

Qualifications

• High school diploma or GED required.
• Cash handling experience preferred.
• At least 2 years of customer service experience.
• 1–2 years banking experience preferred.
• Knowledge of Microsoft products is a plus.
• Fluency in a second language is a plus.

Responsibilities

• Provides high level customer service and responsiveness to customers.
• Opens all types of accounts and assists with existing relationships.
• Performs account maintenance and processes requests.
• Promotes Bank products and services within the branch and community.
• Maintains and develops customer relationships, including outbound calls.
• Responds to inquiries and complaints promptly and diplomatically.
• Keeps current on market products, updates, and technologies.

Skills

Customer service

Cross-selling

Notary services

Cash handling

Education

High school diploma/GED

Tools

Microsoft products

Job description

TruNorth Bank in Stoughton, MA is seeking a Personal Banker to deliver outstanding customer service, open accounts, process transactions, and promote bank products. The role emphasizes relationship-building and may include notary services to clients.

We offer opportunities to grow, with a typical hourly pay range and a focus on helping customers achieve their financial goals. Relevant banking experience is valued, and bilingual applicants are a plus.