Personal Banker - Cash Handling & Client Solutions

First National Bank Texas; Albuquerque (NM); On-site; USD 30,000 - 42,000; Full time

Job summary

First National Bank Texas in Albuquerque, NM, is seeking an entry-level teller to provide exceptional customer service in a high-volume branch environment. You will handle receipts and withdrawals, process deposits, and work to grow relationships with customers by suggesting suitable bank products.

The role requires teamwork, reliability, and the ability to pass a background check. Bilingual Spanish skills are a plus, and a flexible schedule including evenings, weekends, and holidays is expected.

Qualifications

• At least 6 months of work experience in a retail or customer service environment preferred.
• Must be able to work a flexible schedule including evenings, weekends, and holidays.
• Must successfully pass background investigation according to company policy.
• Must be able to get along with co-workers and work effectively in a team environment.

Responsibilities

• Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.
• Evaluate new and existing customer relationships and recommend bank products and services to support their financial success
• Follow established policies in accordance with the bank and the supervisor's direction
• Accountable for the personal achievement of monthly new account production as assigned by upper management
• Participate in an active sales environment that may require in-store aisle prospecting
• Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
• Receive cash and checks for deposit, verify amounts, and look for check endorsements
• Examine cash carefully to guard against acceptance of counterfeit checks and identification
• Enter transactions into computer and issue customer receipts
• Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit
• Process western union wires and cash advances
• Cross-sell bank services and products
• Provide bank services to a diverse customer base, including a large Spanish speaking population
• Perform other tasks requested by supervisors as they relate to the bank and its functions
• Regular and predictable attendance and punctuality
• Approval limits will be based upon established authority levels

Skills

Customer service

Team player

Cash handling

Flexible schedule

Education

High school diploma or equivalent

Job description

First National Bank Texas in Albuquerque, NM, is seeking an entry-level teller to provide exceptional customer service in a high-volume branch environment. You will handle receipts and withdrawals, process deposits, and work to grow relationships with customers by suggesting suitable bank products.

The role requires teamwork, reliability, and the ability to pass a background check. Bilingual Spanish skills are a plus, and a flexible schedule including evenings, weekends, and holidays is expected.