Flexible Personal Banker: Cash & Customer Impact

First Community Bancshares, Inc.; Albuquerque (NM); On-site; USD 32,000 - 42,000; Full time

Job summary

First Community Bancshares, Inc. in Albuquerque, NM is seeking a Bank Teller to deliver exceptional customer service in a fast-paced branch. You will handle cash receipts and deposits, promote bank products, and perform teller duties with accuracy and compliance.

The role requires reliability, teamwork, and the ability to work evenings, weekends, and holidays as needed. Bilingual Spanish speakers are encouraged to apply to serve a diverse customer base.

Qualifications

• Under direct supervision, provide exceptional customer service in a high-volume sales environment.
• Evaluate new and existing customer relationships and recommend bank products and services to support their financial success.
• Follow established policies in accordance with the bank and supervisor's direction.
• Accountable for the personal achievement of monthly new account production as assigned by upper management.
• Participate in an active sales environment that may require in-store aisle prospecting.
• Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations.
• Receive cash and checks for deposit, verify amounts, and look for check endorsements.
• Examine cash carefully to guard against acceptance of counterfeit checks and identification.
• Enter transactions into computer and issue customer receipts.
• Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit.
• Process western union wires and cash advances.
• Cross-sell bank services and products.
• Provide bank services to a diverse customer base, including a large Spanish speaking population.
• Perform other tasks requested by supervisors as they relate to the bank and its functions.
• Regular and predictable attendance and punctuality.

Responsibilities

• Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.
• Evaluate new and existing customer relationships and recommend bank products and services to support their financial success
• Follow established policies in accordance with the bank and the supervisor s direction
• Accountable for the personal achievement of monthly new account production as assigned by upper management
• Participate in an active sales environment that may require in-store aisle prospecting
• Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
• Receive cash and checks for deposit, verify amounts, and look for check endorsements
• Examine cash carefully to guard against acceptance of counterfeit checks and identification
• Enter transactions into computer and issue customer receipts
• Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit
• Process western union wires and cash advances
• Cross-sell bank services and products
• Provide bank services to a diverse customer base, including a large Spanish speaking population
• Perform other tasks requested by supervisors as they relate to the bank and its functions
• Regular and predictable attendance and punctuality

Skills

Customer service

Cash handling

Sales

Bilingual Spanish

Education

High school diploma

Tools

Computer literacy

Job description

First Community Bancshares, Inc. in Albuquerque, NM is seeking a Bank Teller to deliver exceptional customer service in a fast-paced branch. You will handle cash receipts and deposits, promote bank products, and perform teller duties with accuracy and compliance.

The role requires reliability, teamwork, and the ability to work evenings, weekends, and holidays as needed. Bilingual Spanish speakers are encouraged to apply to serve a diverse customer base.