Bilingual Personal Banker: Cash, Sales & Service

First National Bank Texas; Houston (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

First National Bank Texas is seeking a customer-focused Teller to handle cash deposits and payouts in a high-volume branch. You will assist customers with basic banking services, verify cash, and balance daily transactions while promoting bank products.

In this role you will work with a diverse customer base, including Spanish-speaking clients, and follow branch policies under supervision to ensure accurate and secure operations.

Qualifications

• Provide exceptional customer service in a high-volume, sales environment.
• Evaluate customer relationships to offer bank products and services.
• Process deposits and cash transactions accurately and balance daily operations.
• Cross-sell bank services and products.
• Assist a diverse customer base, including Spanish-speaking customers.
• Follow policies and directions from supervisors.

Responsibilities

• Process deposits and payouts accurately per bank procedures.
• Receive cash and checks, verify amounts, and issue receipts.
• Sell money orders, cashier's checks, wires, and certificates of deposit.
• Cross-sell bank services and products to customers.
• Provide services to Spanish-speaking customers as needed.
• Maintain regular and punctual attendance.

Skills

Customer service

Cash handling

Sales

Bilingual English/Spanish

Job description

First National Bank Texas is seeking a customer-focused Teller to handle cash deposits and payouts in a high-volume branch. You will assist customers with basic banking services, verify cash, and balance daily transactions while promoting bank products.

In this role you will work with a diverse customer base, including Spanish-speaking clients, and follow branch policies under supervision to ensure accurate and secure operations.