Personal Banker: Build Loyal Client Relationships

PNC Financial Services Group, Inc.; Kennedy Township (PA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical, prescription drug coverage

Dental and vision options

Life insurance

Short and long-term disability

401(k) with company match

Pension and stock purchase plans

Dependent care reimbursement

Back-up child/elder care

Educational assistance

Wellness program

Job summary

PNC Financial Services Group, Inc. in Kennedy Township, PA, is seeking a Personal Banker to join its Retail Banking team in McKees Rocks.

You will build the branch's customer base and deliver tailored financial solutions through proactive sales and exceptional service. The role emphasizes educating clients on digital tools, collaborating with ecosystem partners, and protecting customers with sound risk practices.

Qualifications

• Associates degree or equivalent required.
• 3+ years experience in banking or financial services.
• Background checks required per CFPB regulations.
• No visa sponsorship available.

Responsibilities

• Acquire and deepen the branch customer base through proactive sales and service activities.
• Manage the customer experience by identifying opportunities to improve the customer's financial wellbeing.
• Collaborate with ecosystem partners to grow customer's share of wallet.
• Drive proactive sales conversations through internal and outbound interactions with a defined sales process.
• Educates customers on options for managing financial transactions by leveraging technology and PNC resources.
• Participates in branch daily operations to ensure efficiency and accuracy.

Skills

Customer Service

Sales Skills

Communication

Relationship Building

Banking Knowledge

Education

Associates degree or equivalent

Job description

PNC Financial Services Group, Inc. in Kennedy Township, PA, is seeking a Personal Banker to join its Retail Banking team in McKees Rocks.

You will build the branch's customer base and deliver tailored financial solutions through proactive sales and exceptional service. The role emphasizes educating clients on digital tools, collaborating with ecosystem partners, and protecting customers with sound risk practices.