Personal Banker: Build Wealth & Loyal Relationships

PNC; West Lampeter Township (PA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical coverage

Dental and vision options

Life insurance

Disability protection

401(k) with match

Pension and stock purchase plans

Dependent care reimbursement

Back-up child/elder care

Educational assistance

Wellness program

Paid holidays

Vacation and leave provisions

Job summary

PNC is seeking a Personal Banker based in Willow Street, PA at Kendig Square Branch. You will acquire and deepen the branch customer base, drive proactive sales conversations, and deliver a differentiated customer experience to grow wallet share and customer loyalty.

The role emphasizes educating customers on financial options, leveraging technology, and adhering to risk and policy guidelines within a busy in-office environment.

Qualifications

• Associates or equivalent degree plus related experience or product knowledge.
• Strong customer service and sales capabilities with a customer-first mindset.
• Ability to explain financial options and build lasting relationships.

Responsibilities

• Acquire and deepen the branch customer base through proactive sales and service activities.
• Drive proactive sales conversations and elevate client loyalty via a defined process.
• Create loyalty and grow wallet share by differentiating the customer experience.
• Educate customers on managing financial transactions using technology and resources.
• Adhere to policies, manage risk, and participate in daily branch operations.

Skills

Customer service

Sales

Financial products knowledge

Relationship building

Education

Associate degree or equivalent

Job description

PNC is seeking a Personal Banker based in Willow Street, PA at Kendig Square Branch. You will acquire and deepen the branch customer base, drive proactive sales conversations, and deliver a differentiated customer experience to grow wallet share and customer loyalty.

The role emphasizes educating customers on financial options, leveraging technology, and adhering to risk and policy guidelines within a busy in-office environment.