Personal Banker - Amarillo, TX

First Convenience Bank; Amarillo (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

First Convenience Bank in Amarillo, TX is hiring a Personal Banker to deliver exceptional customer service in a fast-paced retail banking environment. You will handle cash transactions, open accounts, and promote bank products while working with a diverse client base including Spanish speakers.

The role requires flexible scheduling, teamwork, and adherence to bank policies; prior customer service experience is preferred and you will be expected to maintain accuracy and professionalism daily.

Qualifications

• Must be at least 18 years old.
• High school diploma or equivalent required.
• Six months of work experience in a retail or customer service environment preferred.
• Flexible schedule including evenings, weekends, and holidays.

Responsibilities

• Provide exceptional customer service, handling cash receipts and payments in a high-volume sales environment.
• Evaluate customer relationships and promote bank products and services to support financial success.
• Follow bank policies and supervisor directions.
• Achieve monthly new account production as assigned by management.
• Participate in an active sales environment with possible in-store prospecting.
• Process deposits and pay out funds, balance daily operations.
• Receive cash and checks for deposits, verify amounts, check endorsements.
• Open money orders and cashier's checks, process wires and CDs.
• Cross-sell bank services and assist diverse customer base, including Spanish speakers.

Skills

Customer service

Cash handling

Sales

Bilingual Spanish/English

Education

High school diploma or equivalent

Job description

Personal Banker

#665-29761

Amarillo, Texas, United States

FCB Amarillo Georgia Wal-Mart

4215 Canyon Dr.

Full Time

Requirements

• At least 18 years of age
• High school diploma, high school equivalency or currently attending high school
• Six months of work experience in a retail or customer service environment preferred
• Must be able to work a flexible schedule including evenings, weekends, and holidays
• Must successfully pass background investigation according to company policy
• Must be able to get along with co‑workers and work effectively in a team environment

Job Description

• Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.
• Evaluate new and existing customer relationships and recommend bank products and services to support their financial success
• Follow established policies in accordance with the bank and the supervisor s direction
• Accountable for the personal achievement of monthly new account production as assigned by upper management
• Participate in an active sales environment that may require in-store aisle prospecting
• Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
• Receive cash and checks for deposit, verify amounts, and look for check endorsements
• Examine cash carefully to guard against acceptance of counterfeit checks and identification
• Enter transactions into computer and issue customer receipts
• Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit
• Process western union wires and cash advances
• Cross-sell bank services and products
• Provide bank services to a diverse customer base, including a large Spanish speaking population
• Perform other tasks requested by supervisors as they relate to the bank and its functions
• Regular and predictable attendance and punctuality
• Approval limits will be based upon established authority levels

Environmental and Physical Requirements

• Required to stand or walk for extended periods of time dependent upon branch location
• Ability to work in a high volume, stressful and noisy environment
• Schedules are prepared based on business need and subject to change at any timeOperate a computer and other office machinery
• Ability to lift up to 50 lbs.

FNBT is an equal opportunity employer.