Personal Banker

First National Bank Texas; Virginia (MN); On-site; USD 32,000 - 52,000; Full time

Job summary

First National Bank Texas is seeking a motivated Customer Service Associate to join our busy branch. Under supervision, you will handle cash receipts and payments, assist customers with products, and maintain accuracy in a high-volume environment.

You will evaluate relationships, cross-sell services, follow policy, and support a diverse clientele, including Spanish speakers. This role requires a flexible schedule, teamwork, and reliable attendance.

Qualifications

• Must be 18 years or older.
• High school diploma or equivalent required.
• Six months of retail or customer service preferred.
• Flexible schedule including evenings, weekends and holidays.
• Must pass background investigation.
• Ability to work well in a team.

Responsibilities

• Provide exceptional customer service with cash handling in a high-volume sales environment.
• Evaluate customer relationships and recommend bank products and services.
• Follow established policies with supervisor direction.
• Achieve monthly new account production targets.
• Participate in in-store prospecting within a sales environment.
• Process deposits and payouts; balance daily operations.
• Receive cash and checks, verify amounts, and review endorsements.
• Examine cash for counterfeit items and verify identifications.
• Enter transactions into the computer and issue receipts.
• Sell money orders, cashier's checks, wires, and CDs.
• Process Western Union wires and cash advances.
• Cross-sell bank services; serve a diverse customer base including Spanish speakers.
• Perform other tasks as requested; maintain regular attendance.

Skills

Customer service

Cash handling

Teamwork

Flexible schedule

Background check clearance

Education

High school diploma or equivalent

Tools

POS system

Banking software

Job description

• * At least 18 years of age
• * High school diploma, high school equivalency or currently attending high school
• * Six months of work experience in a retail or customer service environment preferred
• * Must be able to work a flexible schedule including evenings, weekends, and holidays
• * Must successfully pass background investigation according to company policy
• * Must be able to get along with co-workers and work effectively in a team environment

Job Description

• * Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.
• * Evaluate new and existing customer relationships and recommend bank products and services to support their financial success
• * Follow established policies in accordance with the bank and the supervisor s direction
• * Accountable for the personal achievement of monthly new account production as assigned by upper management
• * Participate in an active sales environment that may require in-store aisle prospecting
• * Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
• * Receive cash and checks for deposit, verify amounts, and look for check endorsements
• * Examine cash carefully to guard against acceptance of counterfeit checks and identification
• * Enter transactions into computer and issue customer receipts
• * Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit
• * Process western union wires and cash advances
• * Cross-sell bank services and products
• * Provide bank services to a diverse customer base, including a large Spanish speaking population
• * Perform other tasks requested by supervisors as they relate to the bank and its functions
• * Regular and predictable attendance and punctuality

• * Approval limits will be based upon established authority levels

Environmental and Physical Requirements

• * Required to stand or walk for extended periods of time dependent upon branch location
• * Ability to work in a high volume, stressful and noisy environment
• * Schedules are prepared based on business need and subject to change at any time
• * Operate a computer and other office machinery
• * Ability to lift up to 50 lbs.

Member FDIC, Equal Housing Lender

FCBI is an Equal Opportunity Employer

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