Personal Banker

Peoples State Bank; Stevens Point (WI); On-site; USD 40,000 - 55,000; Full time

Job summary

Peoples State Bank in Stevens Point seeks a Personal Banker to guide customers toward smarter money decisions. You’ll open new accounts, recommend bank products, and handle transactions with confidence.

The role emphasizes sales alongside service, requires strong communication and tech comfort, and reports to the Branch Manager. Monday–Friday 8–5, with steady opportunities to help customers and grow the branch's sales and service focus.

Qualifications

• High school diploma or equivalent.
• 1–3 years in banking, sales, and/or customer service.
• Sales mindset with the ability to meet monthly/annual goals while delivering excellent service.
• Strong communication, follow-up, organization, and comfort with technology.

Responsibilities

• Open new accounts and support customers with clear next steps.
• Recommend fitting bank products and services based on customer needs.
• Complete account transactions accurately and confidently.
• Guide customers through the consumer lending process.
• Pitch in with teller transactions.
• Partner with the Branch Manager to strengthen the branch's sales and service focus.

Skills

Sales mindset

Customer service

Communication

Organization

Comfort with technology

Education

High school diploma or equivalent

Job description

LOCATION: Stevens Point, WI

HOURS: Monday through Friday 8 AM - 5 PM

A Little About Peoples

Peoples State Bank's vision is to "be a catalyst for growth with our customers." That starts with our employees, who are customer-focused in all that we do. Being honored by American Banker magazine as one of the "Best Banks to Work For" in America is a recognition our employees are incredibly proud of. They bring enthusiasm to do right by our customers every day. Peoples is an employer of choice in Wisconsin, providing exceptional benefits, flexibility, and teamwork that brings out the best in our employees.

The Personal Banker Gig

As a Personal Banker in Stevens Point, you’re the go-to guide for customers who want their money to work a little smarter.

You’ll:

• Open new accounts and support customer with clear next steps
• Recommend fitting bank products and services based on customer needs
• Complete account transactions accurately and confidently
• Guide customers through the consumer lending process
• Pitch in with teller transactions
• Partner with the Branch Manager to strengthen the branch’s sales and service focus

What you bring:

• High school diploma or equivalent
• 1–3 years in banking, sales, and/or customer service
• Sales mindset with the ability to meet monthly/annual goals while delivering excellent service
• Strong communication, follow-up, organization, and comfort with technology

Your Day, Naturally

Your Monday–Friday, 8–5 rhythm starts with a look at what’s on deck—follow-ups, new conversations, and a few “can you help me with this?” moments. You’ll spend the day bouncing between the lobby, your desk, and the phone, keeping things moving and keeping people comfortable.

Some customers come in with a simple request; others want help sorting out bigger decisions. You’ll listen, ask smart questions, and make sure they leave with a clear plan. In between, you’ll coordinate with the Branch Manager on progress toward the bank goals, and you’ll occasionally hop onto the teller line when the pace picks up. Expect plenty of variation—and plenty of chances to make someone’s day easier.

The Good Stuff

We keep benefits simple and meaningful:

• Medical, Dental, and Vision coverage
• 401(k)
• Life Insurance
• Health Savings Account (HSA) and Flexible Spending Account (FSA)
• Paid Time Off, plus Paid Holidays
• Volunteer Paid Time Off for giving back
• Birthday Day Off and Fresh Focus Day Off to recharge

And yes—there’s a Bank-wide Incentive Plan, too.

We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.