Personal Banker

First National Bank Texas; Roswell (NM); On-site; USD 26,000 - 36,000; Full time

Job summary

First National Bank Texas is seeking a customer-focused teller to handle cash transactions, promote bank services, and help customers manage their financial needs. The role requires working evenings, weekends, and holidays as needed.

You will evaluate customer relationships, process deposits, balance daily transactions, and cross-sell products while maintaining accuracy and strong compliance. A friendly, team-oriented approach and ability to work in a busy environment are essential.

Qualifications

• At least 18 years of age required.
• High school diploma or equivalent required or currently attending high school.
• Six months of work experience in a retail or customer service environment preferred.

Responsibilities

• Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, in a high volume sales environment.
• Evaluate relationships and recommend bank products and services to support customer financial success.
• Follow established policies in accordance with bank policy and supervisor direction.
• Achieve monthly new account production targets as assigned by management.
• Participate in an active sales environment that may require in-store aisle prospecting.
• Process deposits and pay out funds, balance daily operations.
• Receive cash and checks for deposits, verify amounts, and endorsements.
• Examine cash to guard against counterfeit checks and IDs.
• Enter transactions into computer and issue receipts.
• Sell and prepare money orders, cashier\'s checks, wires, and CDs.
• Process Western Union wires and cash advances.
• Cross-sell bank services and products.
• Serve a diverse customer base, including a large Spanish-speaking population.
• Perform additional tasks as required by supervisors.

Skills

Customer service

Teamwork

Flexibility

Education

High school diploma or equivalent

Job description

• At least 18 years of age
• High school diploma, high school equivalency or currently attending high school
• Six months of work experience in a retail or customer service environment preferred
• Must be able to work a flexible schedule including evenings, weekends, and holidays
• Must successfully pass background investigation according to company policy
• Must be able to get along with co-workers and work effectively in a team environment

Job Description

• Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.
• Evaluate new and existing customer relationships and recommend bank products and services to support their financial success
• Follow established policies in accordance with the bank and the supervisor s direction
• Accountable for the personal achievement of monthly new account production as assigned by upper management
• Participate in an active sales environment that may require in-store aisle prospecting
• Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
• Receive cash and checks for deposit, verify amounts, and look for check endorsements
• Examine cash carefully to guard against acceptance of counterfeit checks and identification
• Enter transactions into computer and issue customer receipts
• Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit
• Process western union wires and cash advances
• Cross-sell bank services and products
• Provide bank services to a diverse customer base, including a large Spanish speaking population
• Perform other tasks requested by supervisors as they relate to the bank and its functions
• Regular and predictable attendance and punctuality

Approval limits will be based upon established authority levels

Environmental and Physical Requirements

• Required to stand or walk for extended periods of time dependent upon branch location
• Ability to work in a high volume, stressful and noisy environment
• Schedules are prepared based on business need and subject to change at any time
• Operate a computer and other office machinery
• Ability to lift up to 50 lbs.

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