Personal Banker

Talentify; Richardson (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

FNBT Bank is seeking a customer-focused Teller in Richardson, TX to handle deposits, withdrawals, and cash transactions in a high-volume environment. You will cross-sell banking products and serve a diverse customer base, including Spanish speakers, while maintaining accuracy and compliance.

The role requires a high school diploma, 18+ years of age, and flexibility to work evenings, weekends, and holidays. Prior retail or customer service experience is preferred and background checks will be

Qualifications

• 18 years of age or older
• High school diploma or equivalent
• Six months of retail or customer service experience preferred
• Flexible schedule including evenings, weekends and holidays
• Must pass background check and work well in a team

Responsibilities

• Provide exceptional customer service in a high-volume branch
• Process deposits and withdrawals accurately
• Receive cash and checks and issue receipts
• Sell bank services and products and cross-sell offerings
• Maintain accurate records and balance daily transactions
• Assist diverse customers, including Spanish speakers
• Follow bank policies and supervisor instructions

Skills

Customer service

Sales

Cash handling

Banking products

Bilingual Spanish

Education

High school diploma

Tools

POS system

Job description

Description

• Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.
• Evaluate new and existing customer relationships and recommend bank products and services to support their financial success
• Follow established policies in accordance with the bank and the supervisor s direction
• Accountable for the personal achievement of monthly new account production as assigned by upper management
• Participate in an active sales environment that may require in-store aisle prospecting
• Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
• Receive cash and checks for deposit, verify amounts, and look for check endorsements
• Examine cash carefully to guard against acceptance of counterfeit checks and identification
• Enter transactions into computer and issue customer receipts
• Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit
• Process western union wires and cash advances
• Cross-sell bank services and products
• Provide bank services to a diverse customer base, including a large Spanish speaking population
• Perform other tasks requested by supervisors as they relate to the bank and its functions
• Regular and predictable attendance and punctuality
• Approval limits will be based upon established authority levels

FNBT is an equal opportunity employer.

Environmental and Physical Requirements:

• Required to stand or walk for extended periods of time dependent upon branch location
• Ability to work in a high volume, stressful and noisy environment
• Schedules are prepared based on business need and subject to change at any time
• Operate a computer and other office machinery
• Ability to lift up to 50 lbs.

Qualifications

• At least 18 years of age
• High school diploma, high school equivalency or currently attending high school
• Six months of work experience in a retail or customer service environment preferred
• Must be able to work a flexible schedule including evenings, weekends, and holidays
• Must successfully pass background investigation according to company policy
• Must be able to get along with co-workers and work effectively in a team environment