Personal Banker

Talentify; Plano (TX); On-site; USD 34,000 - 38,000; Full time

Job summary

Talentify in Plano, TX is hiring a Bank Teller to deliver exceptional customer service in a high-volume environment, handling cash receipts, deposits, and payments with accuracy.

You will assess customer needs, promote bank products, follow policies, and support new account production, with bilingual Spanish support for a diverse customer base.

Qualifications

• Minimum 18 years of age.
• High school diploma or equivalent.
• Six months of work experience in retail or customer service preferred.
• Must be able to work a flexible schedule including evenings, weekends, and holidays.
• Must successfully pass background investigation according to company policy.
• Must be able to get along with co-workers and work effectively in a team environment.

Responsibilities

• Provide exceptional customer service, handling cash receipts and payments in a high-volume sales environment.
• Evaluate customer relationships and recommend bank products/services to support financial success.
• Follow established policies in accordance with bank and supervisor guidance.
• Be accountable for monthly new account production as assigned by management.
• Participate in an active sales environment, including potential in-store aisle prospecting.
• Process deposits and payouts, balance daily operations, and record transactions accurately.
• Receive cash and checks for deposits, verify amounts and endorsements.
• Inspect cash to guard against counterfeit checks and IDs.
• Enter transactions, issue receipts, and handle money orders, wires, CDs, and cash advances.
• Cross-sell bank services and products.
• Serve a diverse customer base, including a large Spanish-speaking population.
• Perform other tasks as directed by supervisors; maintain regular attendance and punctuality.

Skills

Customer service

Cash handling

Sales

Bilingual Spanish

Education

High school diploma

Tools

POS system

Job description

Description

• Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.
• Evaluate new and existing customer relationships and recommend bank products and services to support their financial success
• Follow established policies in accordance with the bank and the supervisor s direction
• Accountable for the personal achievement of monthly new account production as assigned by upper management
• Participate in an active sales environment that may require in-store aisle prospecting
• Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
• Receive cash and checks for deposit, verify amounts, and look for check endorsements
• Examine cash carefully to guard against acceptance of counterfeit checks and identification
• Enter transactions into computer and issue customer receipts
• Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit
• Process western union wires and cash advances
• Cross-sell bank services and products
• Provide bank services to a diverse customer base, including a large Spanish speaking population
• Perform other tasks requested by supervisors as they relate to the bank and its functions
• Regular and predictable attendance and punctuality
• Approval limits will be based upon established authority levels

FNBT is an equal opportunity employer.

Environmental and Physical Requirements:

• Required to stand or walk for extended periods of time dependent upon branch location
• Ability to work in a high volume, stressful and noisy environment
• Schedules are prepared based on business need and subject to change at any time
• Operate a computer and other office machinery
• Ability to lift up to 50 lbs.

Qualifications

• At least 18 years of age
• High school diploma, high school equivalency or currently attending high school
• Six months of work experience in a retail or customer service environment preferred
• Must be able to work a flexible schedule including evenings, weekends, and holidays
• Must successfully pass background investigation according to company policy
• Must be able to get along with co-workers and work effectively in a team environment