Personal Banker

Talentify; San Antonio (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Talentify is seeking a Teller to deliver exceptional customer service in a busy banking environment in Texas. You will handle deposits, cash transactions, and product recommendations for a diverse customer base, including Spanish speakers.

The role requires 18+, a HS diploma, and flexibility for evenings/weekends. You’ll work under supervision, meet daily performance expectations, and adhere to bank policies and procedures. Regular attendance is expected.

Qualifications

• Must be at least 18 years old.
• High school diploma or equivalent.
• Six months of work experience in a retail or customer service environment preferred.
• Flexibility to work evenings, weekends, and holidays.
• Must pass background check according to company policy.
• Ability to interact well with coworkers and work in a team.

Responsibilities

• Provide exceptional customer service, handling cash receipts and payments in a high-volume sales environment.
• Evaluate customer relationships and recommend bank products and services.
• Adhere to bank policies and supervisor directions.
• Aim for monthly new account production targets as assigned.
• Participate in in-store prospecting in a sales environment.
• Process deposits and cash transactions accurately and balance daily operations.
• Receive cash and checks for deposit, verify amounts, and endorsements.
• Guard against counterfeit checks and proper identification.
• Enter transactions into computer and issue receipts.
• Sell and prepare money orders, cashier's checks, wires, and CDs.
• Process Western Union wires and cash advances.
• Cross-sell bank services.
• Provide bank services to diverse customer base, including Spanish-speaking population.
• Perform other tasks as requested by supervisors.
• Attend regularly and punctually.
• Approval limits based on authority levels.

Skills

Customer service

Sales

Bilingual Spanish/English

Education

High school diploma or equivalent

Tools

POS system

Cash handling equipment

Job description

Description

• Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.
• Evaluate new and existing customer relationships and recommend bank products and services to support their financial success
• Follow established policies in accordance with the bank and the supervisor s direction
• Accountable for the personal achievement of monthly new account production as assigned by upper management
• Participate in an active sales environment that may require in-store aisle prospecting
• Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
• Receive cash and checks for deposit, verify amounts, and look for check endorsements
• Examine cash carefully to guard against acceptance of counterfeit checks and identification
• Enter transactions into computer and issue customer receipts
• Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit
• Process western union wires and cash advances
• Cross-sell bank services and products
• Provide bank services to a diverse customer base, including a large Spanish speaking population
• Perform other tasks requested by supervisors as they relate to the bank and its functions
• Regular and predictable attendance and punctuality
• Approval limits will be based upon established authority levels

FNBT is an equal opportunity employer.

Environmental and Physical Requirements:

• Required to stand or walk for extended periods of time dependent upon branch location
• Ability to work in a high volume, stressful and noisy environment
• Schedules are prepared based on business need and subject to change at any time
• Operate a computer and other office machinery
• Ability to lift up to 50 lbs.

Qualifications

• At least 18 years of age
• High school diploma, high school equivalency or currently attending high school
• Six months of work experience in a retail or customer service environment preferred
• Must be able to work a flexible schedule including evenings, weekends, and holidays
• Must successfully pass background investigation according to company policy
• Must be able to get along with co-workers and work effectively in a team environment