Personal Banker

Talentify; Humble (TX); On-site; USD 21,000 - 26,000; Full time

Job summary

FNBT is seeking a retail bank teller in Humble, TX to deliver exceptional customer service, handle cash deposits/withdrawals, and process transactions in a high-volume branch.

The role involves cross-selling bank services to a diverse customer base, including Spanish speakers, while following bank policies and maintaining accurate records. The position requires flexibility in scheduling and the ability to stand for extended periods.

Qualifications

• Must be at least 18 years old.
• High school diploma or equivalent.
• Six months of retail or customer service experience preferred.
• Flexible schedule including evenings, weekends and holidays.
• Able to pass background check and work well in a team.

Responsibilities

• Provide exceptional customer service in a high-volume sales environment.
• Evaluate customer relationships and recommend bank products and services.
• Process deposits, withdrawals and balance daily transactions accurately.
• Cross-sell bank services and assist a diverse customer base, including Spanish speakers.
• Follow bank policies under supervision and maintain attendance and punctuality.
• Stand or walk for extended periods and operate office equipment as needed.

Skills

Customer service

Cash handling

Sales ability

Bilingual Spanish

Team player

Attention to detail

Education

High school diploma

Job description

Description

• Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.
• Evaluate new and existing customer relationships and recommend bank products and services to support their financial success
• Follow established policies in accordance with the bank and the supervisor s direction
• Accountable for the personal achievement of monthly new account production as assigned by upper management
• Participate in an active sales environment that may require in-store aisle prospecting
• Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
• Receive cash and checks for deposit, verify amounts, and look for check endorsements
• Examine cash carefully to guard against acceptance of counterfeit checks and identification
• Enter transactions into computer and issue customer receipts
• Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit
• Process western union wires and cash advances
• Cross-sell bank services and products
• Provide bank services to a diverse customer base, including a large Spanish speaking population
• Perform other tasks requested by supervisors as they relate to the bank and its functions
• Regular and predictable attendance and punctuality
• Approval limits will be based upon established authority levels

FNBT is an equal opportunity employer.

Environmental and Physical Requirements:

• Required to stand or walk for extended periods of time dependent upon branch location
• Ability to work in a high volume, stressful and noisy environment
• Schedules are prepared based on business need and subject to change at any time
• Operate a computer and other office machinery
• Ability to lift up to 50 lbs.

Qualifications

• At least 18 years of age
• High school diploma, high school equivalency or currently attending high school
• Six months of work experience in a retail or customer service environment preferred
• Must be able to work a flexible schedule including evenings, weekends, and holidays
• Must successfully pass background investigation according to company policy
• Must be able to get along with co-workers and work effectively in a team environment