Personal Banker

FIRST INTERNATIONAL BANK & TRUST; Minot (ND); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

401K Retirement Plan with Employer Mat

Life and Disability Insurance

Generous PTO and Holiday pay

Job summary

First International Bank & Trust in Minot, North Dakota, seeks a Personal Banker to act as the frontline for retail banking. You will process daily transactions, open and maintain consumer and business accounts, and educate customers on products and services to grow relationships.

This role operates in a high-traffic branch, balancing cash drawers, following security procedures, and partnering with colleagues to refer customers to additional FIBT services.

Qualifications

• High school diploma or equivalent required.
• Cash handling and customer service experience required.
• Experience in banking, retail financial services, or a similar customer facing role preferred.

Responsibilities

• Deliver exceptional customer experience as a trusted point of contact for retail banking needs.
• Accurately process daily transactions, including deposits, withdrawals, check cashing, and payments.
• Open and maintain consumer and business accounts in compliance with documentation and regulatory requirements.
• Verify customer identification and follow established security and fraud prevention procedures.
• Educate customers on bank products, services, and policies to support personal or business needs.
• Identify opportunities to deepen relationships through appropriate product and service recommendations.
• Balance cash drawers and maintain accuracy in a high volume, fast paced environment.
• Collaborate with internal partners to refer customers to additional FIBT services.
• Follow all bank policies, procedures, internal controls, and confidentiality standards.

Skills

Cash handling

Customer service

Strong communication

Attention to detail

Confidentiality

Professional demeanor

Education

High school diploma or equivalent

Tools

Banking software

CRM systems

Job description

Minot Arrowhead, 150 16th St SW, Minot, North Dakota, United States of America

Job Description

Posted Tuesday, August 25, 2026 at 6:00 AM

First International Bank & Trust (FIBT) is seeking a Personal Banker to join our Minot, ND team. This role is well suited for someone who enjoys working directly with customers in a fast paced, high traffic branch and takes pride in accuracy, service, and relationship building.

As a Personal Banker, you will serve as the front line of the bank processing retail transactions, opening and maintaining consumer and business accounts, and helping customers feel confident in their banking experience. Our Minot location serves a high volume of customers, making this a great opportunity for someone who thrives in an active environment and enjoys variety in their day.

At FIBT, we believe in building strong relationships, supporting our communities, and providing a workplace where employees can grow and succeed.

Key Responsibilities:

• Deliver exceptional customer experience as a trusted point of contact for retail banking needs.
• Accurately process daily transactions, including deposits, withdrawals, check cashing, and payments.
• Open and maintain consumer and business accounts in compliance with documentation and regulatory requirements.
• Verify customer identification and follow established security and fraud prevention procedures.
• Educate customers on bank products, services, and policies to support personal or business needs.
• Identify opportunities to deepen relationships through appropriate product and service recommendations.
• Balance cash drawers and maintain accuracy in a high volume, fast paced environment.
• Collaborate with internal partners to refer customers to additional FIBT services.
• Follow all bank policies, procedures, internal controls, and confidentiality standards.

Qualifications:

• High school diploma or equivalent required
• Cash handling and customer service experience required
• Previous experience in banking, retail financial services, or a similar customer facing role preferred
• Experience opening consumer and business accounts is preferred, but not required

Competencies for Success:

• Strong attention to detail and accuracy
• Excellent communication and interpersonal skills
• Customer focused mindset with a professional demeanor
• Ability to follow procedures, maintain confidentiality, and uphold ethical standards
• Comfort working with computers and basic banking systems

First International Bank and Trust is a family-owned full-service Community Bank with locations in ND, MN, SD, and AZ.

We show our employees we care by providing competitive benefits and training and growth opportunities. Here are the things we offer within our full-time benefits package:

• 401K Retirement Plan with Employer Match
• Life and Disability Insurance
• Generous PTO and Holiday pay

Minot Arrowhead, 150 16th St SW, Minot, North Dakota, United States of America