Personal Banker

German American; Madison (IN); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical insurance

Dental vision

Paid time off

Education assistance

Family bonding leave

Wellness benefits

Life insurance

Service awards

401(k) match

Stock purchase plan

Discounts

Free checking

Job summary

German American Bancorp in Madison, IN is seeking a Personal Banker to serve as a trusted advisor, helping clients with banking needs through meaningful conversations and strong product knowledge.

You will open deposit accounts, process loans, manage a cash drawer, and refer customers to lending, insurance, and wealth management. A background in customer service and cash handling is required, with confidentiality a must.

Qualifications

• Confidentiality and trust in handling client information.
• Experience in customer service and cash handling.
• Proven ability to meet/exceed monthly goals for product referrals.
• Proficiency using banking software to view accounts, statements and transactions.

Responsibilities

• Open new deposit accounts and process loan/deposit transactions; manage cash drawer and assist clients and teammates; refer to lending, insurance, and wealth management as appropriate.

Skills

Customer service

Cash handling

Referral goals

Tools

Banking software

Job description

Job Title: Personal Banker

Overview:

As a Personal Banker, you are the client’s trusted advisor, helping with their banking needs through meaningful conversations and deep product knowledge to suggest and offer banking products and services.

What You’ll Do:

• Day in the Life - Every day you will work face-to-face with clients, open new deposit accounts, perform loan and deposit transactions, and manage a cash drawer. You will assist team members and clients, solve complex problems, and ask questions to uncover needs, referring business to different areas of the company, such as lending, insurance, and wealth management.
• What it Takes - To thrive in this role you must be able to maintain confidentiality, have previous customer service and cash-handling experience, and a proven ability to meet and/or exceed monthly goals for product referrals.You will use banking software to view customer accounts, research statements and transactions, answer customer questions, and to refer them to other services and products.

Bonus Points:

• Bilingual/Multilingual

What we can offer you:

• Medical, dental, vision, STD, LTD, Life insurance, etc.
• 17 days paid time off, 11 paid holidays and bereavement leave
• Education assistance program
• Paid family bonding leave
• Wellness benefits
• Life event coverage
• Service awards
• Financial benefits including 401(k) match, stock purchase plan, loan discounts and more
• National and local discounts on everything from computers and vacations to phones and retail shopping
• Free checking account, checks and discounted bank services

This position will be located at:

430 Clifty Dr
Madison, Indiana, 47250
United States

About Us:

German American Bancorp and its family of financial services companies employ talented, compassionate people throughout the organization, truly making German American special. Delivering genuine, customized, personal service with a focus on truly serving customers and communities well, our employees bring the Shield of Excellence commitment to life with each and every interaction.