Personal Banker

First National Bank Texas; Fort Smith (AR); On-site; USD 36,000 - 42,000; Full time

Job summary

First National Bank Texas Fort Smith branch is seeking a friendly, detail-oriented Teller to manage cash transactions, assist customers, and promote bank services. You will work in a high-volume retail environment, stand for long periods, and follow bank procedures while delivering exceptional service.

Qualified candidates will have a high school diploma or equivalent and some customer service experience; a background check is required, with regular attendance and teamwork as core expectations.

Qualifications

• 18+ years of age
• High school diploma or equivalent or currently attending high school
• Six months of work experience in a retail or customer service environment preferred
• Flexible schedule including evenings, weekends, and holidays
• Must pass background investigation
• Must work well with others in a team environment

Responsibilities

• Provide exceptional customer service in a high-volume environment
• Process deposits and payments accurately and balance daily transactions
• Sell and prepare money orders, cashier's checks, wires and CDs
• Cross-sell bank services and products to customers
• Maintain compliance with bank policies and procedures
• Attend to customers professionally and maintain attendance/punctuality

Skills

Retail or customer service experience

Flexible schedule

Teamwork

Computer literacy

Education

High school diploma or equivalent

Tools

Computer literacy

Job description

FNBT is an equal opportunity employer.

Qualifications

• At least 18 years of age
• High school diploma, high school equivalency or currently attending high school
• Six months of work experience in a retail or customer service environment preferred
• Must be able to work a flexible schedule including evenings, weekends, and holidays
• Must successfully pass background investigation according to company policy
• Must be able to get along with co-workers and work effectively in a team environment

Environmental and Physical Requirements

• Required to stand or walk for extended periods of time dependent upon branch location
• Ability to work in a high volume, stressful and noisy environment
• Schedules are prepared based on business need and subject to change at any time
• Operate a computer and other office machinery
• Ability to lift up to 50 lbs.

• Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.
• Evaluate new and existing customer relationships and recommend bank products and services to support their financial success
• Follow established policies in accordance with the bank and the supervisor s direction
• Accountable for the personal achievement of monthly new account production as assigned by upper management
• Participate in an active sales environment that may require in-store aisle prospecting
• Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
• Receive cash and checks for deposit, verify amounts, and look for check endorsements
• Examine cash carefully to guard against acceptance of counterfeit checks and identification
• Enter transactions into computer and issue customer receipts
• Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit
• Process western union wires and cash advances
• Cross-sell bank services and products
• Provide bank services to a diverse customer base, including a large Spanish speaking population
• Perform other tasks requested by supervisors as they relate to the bank and its functions
• Regular and predictable attendance and punctuality
• Approval limits will be based upon established authority levels

Location

FCB Fort Smith Rogers Wal-Mart

Location Address

8301 Rogers Ave.