Personal Banker

First National Bank Texas; Haslet (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

First National Bank Texas (FNBT) is seeking a customer service-focused bank associate in Haslet, TX to handle cash receipts and payments, assist customers, and promote bank products in a fast-paced retail environment.

Under direct supervision, you will balance daily transactions, process deposits and withdrawals, verify endorsements, and serve a diverse customer base, including Spanish speakers, with accuracy and courtesy.

Qualifications

• 18 years of age or older.
• High school diploma or equivalent.
• Six months of retail or customer service experience preferred.
• Flexible schedule including evenings, weekends, and holidays.
• Background check required.
• Team player with ability to work with others.

Responsibilities

• Provide exceptional customer service with cash receipts and payments in a high-volume environment.
• Evaluate customer relationships and recommend bank products and services.
• Follow policies and supervisor directions.
• Achieve monthly new account production targets.
• Participate in an in-store sales environment.
• Process deposits and payouts accurately and balance daily operations.
• Receive cash and checks, verify amounts, and check endorsements.
• Guard against counterfeit checks and IDs.
• Enter transactions into computer and issue receipts.
• Sell money orders, cashier's checks, wires, and CDs.
• Process Western Union wires and cash advances.
• Cross-sell bank services to a diverse customer base including Spanish speakers.
• Perform other tasks as requested; maintain attendance and punctuality.
• Approval limits based on authority levels.

Skills

Customer service

Cash handling

Sales

Bilingual Spanish

Education

High School Diploma

Job description

FNBT is an equal opportunity employer.

Responsibilities

• Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.
• Evaluate new and existing customer relationships and recommend bank products and services to support their financial success
• Follow established policies in accordance with the bank and the supervisor s direction
• Accountable for the personal achievement of monthly new account production as assigned by upper management
• Participate in an active sales environment that may require in-store aisle prospecting
• Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
• Receive cash and checks for deposit, verify amounts, and look for check endorsements
• Examine cash carefully to guard against acceptance of counterfeit checks and identification
• Enter transactions into computer and issue customer receipts
• Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit
• Process western union wires and cash advances
• Cross-sell bank services and products
• Provide bank services to a diverse customer base, including a large Spanish speaking population
• Perform other tasks requested by supervisors as they relate to the bank and its functions
• Regular and predictable attendance and punctuality
• Approval limits will be based upon established authority levels

Environmental and Physical Requirements

• Required to stand or walk for extended periods of time dependent upon branch location
• Ability to work in a high volume, stressful and noisy environment
• Schedules are prepared based on business need and subject to change at any time
• Operate a computer and other office machinery
• Ability to lift up to 50 lbs.

Qualifications

• At least 18 years of age
• High school diploma, high school equivalency or currently attending high school
• Six months of work experience in a retail or customer service environment preferred
• Must be able to work a flexible schedule including evenings, weekends, and holidays
• Must successfully pass background investigation according to company policy
• Must be able to get along with co-workers and work effectively in a team environment

Location

FCB Haslet Wal-Mart

Location Address

2401 Avondale Haslet Rd.