personal Banker

First National Bank Texas; Rock Wall (NM); On-site; USD 27,000 - 38,000; Full time

Job summary

First National Bank Texas is seeking a Teller to provide exceptional customer service at a Walmart location in the region. You will handle cash deposits and withdrawals, verify amounts, and process various banking transactions while promoting bank products to customers.

Qualified candidates are expected to have a high school diploma or equivalent and be able to work a flexible schedule, including evenings and weekends. Bilingual Spanish skills are valued to assist a diverse customer base.

Qualifications

• Requires high school diploma or equivalent.
• Six months of work experience in a retail or customer service environment preferred.
• Must be able to work a flexible schedule including evenings, weekends, and holidays.
• Background check must be passed according to company policy.
• Ability to work in a team and with diverse customers.

Responsibilities

• Provide exceptional customer service, handling receipt and payment of cash in a high-volume sales environment.
• Evaluate customer relationships and recommend bank products and services.
• Follow bank policies and directions from supervisors.
• Aim for personal achievement of monthly new account production as assigned by management.
• Cross-sell bank services and products to customers.
• Process deposits, cash checks, and issue receipts; balance daily transactions.
• Enter transactions into computer and issue receipts; handle money orders, cashier\'s checks, wires, and CDs.
• Support a diverse customer base, including a large Spanish-speaking population.
• Maintain regular attendance and punctuality.

Skills

Customer service

Cash handling

Sales skills

Bilingual Spanish

Education

High school diploma or equivalent

Tools

POS system

Computer literacy

Job description

• Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.
• Evaluate new and existing customer relationships and recommend bank products and services to support their financial success
• Follow established policies in accordance with the bank and the supervisor s direction
• Accountable for the personal achievement of monthly new account production as assigned by upper management
• Participate in an active sales environment that may require in-store aisle prospecting
• Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
• Receive cash and checks for deposit, verify amounts, and look for check endorsements
• Examine cash carefully to guard against acceptance of counterfeit checks and identification
• Enter transactions into computer and issue customer receipts
• Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit
• Process western union wires and cash advances
• Cross-sell bank services and products
• Provide bank services to a diverse customer base, including a large Spanish speaking population
• Perform other tasks requested by supervisors as they relate to the bank and its functions
• Regular and predictable attendance and punctuality

• Approval limits will be based upon established authority levels

Environmental and Physical Requirements

• Required to stand or walk for extended periods of time dependent upon branch location
• Ability to work in a high volume, stressful and noisy environment
• Schedules are prepared based on business need and subject to change at any time
• Operate a computer and other office machinery
• Ability to lift up to 50 lbs.

FNBT is an equal opportunity employer.

Qualifications

• At least 18 years of age
• High school diploma, high school equivalency or currently attending high school
• Six months of work experience in a retail or customer service environment preferred
• Must be able to work a flexible schedule including evenings, weekends, and holidays
• Must successfully pass background investigation according to company policy
• Must be able to get along with co-workers and work effectively in a team environment

Location

FCB White Hills Wal-Mart

Location Address

782 Interstate 30