Personal Banker

First National Bank Texas; Harker Heights (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

First National Bank Texas (FNBT) is hiring at the Harker Heights Walmart location to deliver exceptional customer service, handle cash deposits and payments, and support daily branch operations.

Candidates will evaluate customer relationships and cross-sell bank products while adhering to policies and maintaining accuracy in transactions.

The role requires flexibility, the ability to work evenings/weekends/holidays, and a commitment to teamwork in a high-volume retail banking environment.

Qualifications

• Must be at least 18 years old.
• High school diploma or equivalent.
• Six months of retail or customer service experience preferred.
• Flexible schedule including evenings, weekends, and holidays.
• Must pass background investigation.
• Ability to work well in a team.

Responsibilities

• Provide exceptional customer service and handle cash receipts and payments.
• Evaluate new and existing customer relationships and recommend bank products.
• Process deposits, balance daily transactions, and issue receipts.
• Sell money orders, cashier's checks, wires, and CDs.
• Cross-sell bank services to a diverse customer base, including Spanish speakers.
• Maintain attendance and punctuality; follow policies and supervisor directions.

Skills

Cash handling

Customer service

Sales

Bilingual Spanish

Education

High School Diploma

Tools

Point-of-Sale system

Job description

FNBT is an equal opportunity employer.

• Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.
• Evaluate new and existing customer relationships and recommend bank products and services to support their financial success
• Follow established policies in accordance with the bank and the supervisor s direction
• Accountable for the personal achievement of monthly new account production as assigned by upper management
• Participate in an active sales environment that may require in-store aisle prospecting
• Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
• Receive cash and checks for deposit, verify amounts, and look for check endorsements
• Examine cash carefully to guard against acceptance of counterfeit checks and identification
• Enter transactions into computer and issue customer receipts
• Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit
• Process western union wires and cash advances
• Cross-sell bank services and products
• Provide bank services to a diverse customer base, including a large Spanish speaking population
• Perform other tasks requested by supervisors as they relate to the bank and its functions
• Regular and predictable attendance and punctuality

• Approval limits will be based upon established authority levels

Environmental and Physical Requirements

• Required to stand or walk for extended periods of time dependent upon branch location
• Ability to work in a high volume, stressful and noisy environment
• Schedules are prepared based on business need and subject to change at any time
• Operate a computer and other office machinery
• Ability to lift up to 50 lbs.

Qualifications

• At least 18 years of age
• High school diploma, high school equivalency or currently attending high school
• Six months of work experience in a retail or customer service environment preferred
• Must be able to work a flexible schedule including evenings, weekends, and holidays
• Must successfully pass background investigation according to company policy
• Must be able to get along with co-workers and work effectively in a team environment

Location

FNBT Harker Heights Wal-Mart

Location Address

2020 Heights Dr.