Personal Banker

First National Bank Texas; Westworth Village (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

First National Bank Texas is seeking a Teller to provide cash handling and customer service in a high-volume retail environment at Westworth Wal-Mart. You will assist customers with deposits, withdrawals, and basic banking needs while promoting bank products.

The role requires flexibility for evenings, weekends and holidays, the ability to stand for extended periods, and a background check clearance. Bilingual skills are a plus for serving a Spanish-speaking customer base.

Qualifications

• High school diploma or equivalent required.
• 6 months of retail or customer service experience preferred.
• Flexible schedule including evenings, weekends, and holidays.
• Must successfully pass background investigation.
• Must get along with co-workers and work in a team.

Responsibilities

• Receive and process cash deposits and payouts according to bank procedures.
• Cross-sell bank services and products.
• Provide bank services to a diverse customer base, including a large Spanish-speaking population.
• Process deposits and balance each day’s operations.
• Operate computer and other office machinery.

Skills

Customer service

Sales

Teamwork

Cash handling

Education

High school diploma or equivalent

Job description

• Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.
• Evaluate new and existing customer relationships and recommend bank products and services to support their financial success
• Follow established policies in accordance with the bank and the supervisor s direction
• Accountable for the personal achievement of monthly new account production as assigned by upper management
• Participate in an active sales environment that may require in-store aisle prospecting
• Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
• Receive cash and checks for deposit, verify amounts, and look for check endorsements
• Examine cash carefully to guard against acceptance of counterfeit checks and identification
• Enter transactions into computer and issue customer receipts
• Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit
• Process western union wires and cash advances
• Cross-sell bank services and products
• Provide bank services to a diverse customer base, including a large Spanish speaking population
• Perform other tasks requested by supervisors as they relate to the bank and its functions
• Regular and predictable attendance and punctuality

• Approval limits will be based upon established authority levels

Environmental and Physical Requirements:

• Required to stand or walk for extended periods of time dependent upon branch location
• Ability to work in a high volume, stressful and noisy environment
• Schedules are prepared based on business need and subject to change at any time
• Operate a computer and other office machinery
• Ability to lift up to 50 lbs.

Qualifications

• At least 18 years of age
• High school diploma, high school equivalency or currently attending high school
• Six months of work experience in a retail or customer service environment preferred
• Must be able to work a flexible schedule including evenings, weekends, and holidays
• Must successfully pass background investigation according to company policy
• Must be able to get along with co-workers and work effectively in a team environment

FNBT is an equal opportunity employer.

Location

FCB Westworth Wal-Mart

Location Address

6770 Westworth Blvd.