Personal Banker

First International Bank & Trust; Chandler (AZ); Híbrido; USD 42.000 - 48.000; Jornada completa

Descripción de la vacante

First International Bank & Trust in Chandler, AZ is seeking a Personal Banker who thrives on helping customers with their banking needs and building lasting relationships. You will be the front-line contact, handling everyday retail transactions and account activities with accuracy and professionalism.

The role emphasizes compliance, clear communication, and a friendly service mindset as you educate clients on products, support business and personal banking goals, and collaborate with

Formación

• High school diploma or equivalent required.
• Cash handling and customer service experience required.
• Experience in banking, retail financial services, or a similar customer facing role preferred.
• Experience opening consumer and business accounts is preferred, but not required.

Responsabilidades

• Deliver exceptional customer experience as a trusted point of contact for retail banking needs.
• Accurately process daily transactions, including deposits, withdrawals, check cashing, and payments.
• Open and maintain consumer and business accounts in compliance with documentation and regulatory requirements.
• Verify customer identification and follow established security and fraud prevention procedures.
• Educate customers on bank products, services, and policies to support personal or business needs.
• Identify opportunities to deepen relationships through appropriate product and service recommendations.
• Balance cash drawers and maintain accuracy in a high volume, fast paced environment.
• Collaborate with internal partners to refer customers to additional FIBT services.
• Follow all bank policies, procedures, internal controls, and confidentiality standards.

Conocimientos

Cash handling

Customer service

Attention to detail

Relationship building

Educación

High school diploma or equivalent

Herramientas

Banking software

Descripción del empleo

First International Bank & Trust (FIBT) is seeking a Personal Banker to join our Chandler, AZ team. This role is well suited for someone who enjoys working directly with customers and takes pride in accuracy, service, and relationship building.

As a Personal Banker, you will serve as the front line of the bank processing retail transactions, opening and maintaining consumer and business accounts, and helping customers feel confident in their banking experience.

At FIBT, we believe in building strong relationships, supporting our communities, and providing a workplace where employees can grow and succeed.

Key Responsibilities:

• Deliver exceptional customer experience as a trusted point of contact for retail banking needs.
• Accurately process daily transactions, including deposits, withdrawals, check cashing, and payments.
• Open and maintain consumer and business accounts in compliance with documentation and regulatory requirements.
• Verify customer identification and follow established security and fraud prevention procedures.
• Educate customers on bank products, services, and policies to support personal or business needs.
• Identify opportunities to deepen relationships through appropriate product and service recommendations.
• Balance cash drawers and maintain accuracy in a high volume, fast paced environment.
• Collaborate with internal partners to refer customers to additional FIBT services.
• Follow all bank policies, procedures, internal controls, and confidentiality standards.

Qualifications:

• High school diploma or equivalent required
• Cash handling and customer service experience required
• Previous experience in banking, retail financial services, or a similar customer facing role preferred
• Experience opening consumer and business accounts is preferred, but not required

Competencies for Success:

• Strong attention to detail and accuracy
• Excellent communication and interpersonal skills
• Customer focused mindset with a professional demeanor
• Ability to follow procedures, maintain confidentiality, and uphold ethical standards
• Comfort working with computers and basic banking systems