Personal Banker

Canadian Imperial Bank of Commerce; Birmingham (MI); On-site; USD 50,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated Personal Banker to join their Birmingham, MI team. This role offers the chance to make a meaningful impact on clients' lives through personalized financial solutions. You'll engage with clients, understand their goals, and leverage technology to enhance their banking experience. The ideal candidate will have a strong background in personal banking, a passion for client service, and the ability to build lasting relationships. Enjoy a competitive salary, comprehensive benefits, and a supportive work environment that values your contributions.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Health Savings Account

Life Insurance

Disability Insurance

Paid Time Off

401(k)

Parental Leave

Vacation

Qualifications

• Minimum 2 years of Personal Banker and Teller experience required.
• Experience in cross-border account opening is essential.

Responsibilities

• Engage with clients to understand their financial goals and provide tailored solutions.
• Build relationships through marketing and outreach activities.

Skills

Client Service

Customer Experience (CX)

Digital Literacy

Financial Products

Goal Planning

Group Problem Solving

Outbound Calls

Regulatory Requirements

Results-Oriented

Education

Mutual Funds License (Canadian Securities Course or Investment Funds In Canada)

Job description

time left to apply End Date: June 2, 2025 (25 days left to apply)

job requisition id 2425728

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a member of the Personal and Business Banking team, you’ll work in a fast-paced Banking Center where you’ll make a meaningful difference in our clients’ lives. As a Personal Banker, you’ll foster key relationships with clients, understand their financial and personal goals, provide informative and tailored service, and recommend the right products and solutions that will help their financial success. You’re flexible to work our banking center hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centers within a reasonable travel distance. Our Birmingham, MI office is a Flagship location, and the ideal candidate will need at least 2 years of Personal Banker and Teller experience, as well as cross-border account opening experience.

Note: There is no sponsorship or relocation assistance offered for this role. All candidates must reside locally to Birmingham, MI.

How you'll succeed

• Client engagement - Meet with clients to understand their personal and business priorities, advise them on solutions, and provide a forward-looking financial plan. Use your knowledge of cash management, credit, investment, and wealth protection to help clients meet their goals.
• Relationship building - Engage in marketing and outreach activities to show clients you value them and their communities. Grow your network, deepen existing relationships, and work as one team to ensure clients are connected to the right people and opportunities.
• Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.

Who you are

• You put our clients first. You engage with purpose to find the right solutions. You go the extra mile because it’s the right thing to do.
• You’re goal-oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
• You know that details matter. You notice things that others don't. Your critical thinking skills help to inform your decision making.
• You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You build trust through respect and authenticity.
• You love to learn. You’re passionate about growing your knowledge, and you know that there is no limit to what you can achieve.
• You’re a certified professional. You have current accreditation and good standing Mutual Funds License (Canadian Securities Course or Investment Funds In Canada).
• You can demonstrate 1 year experience in working with clients and achieving sales results. It’s an asset if you have prior banking experience in a similar capacity.
• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

*Subject to plan and program terms and conditions

At CIBC, we offer a competitive total rewards package. This role has an expected salary range of $50,500 - $55,000 for the Birmingham, MI market based on experience, qualifications, and location of the position. The successful candidate may be eligible to participate in the relevant business unit’s incentive compensation plan, which may include a discretionary bonus component. CIBC offers a full range of benefits and programs to meet our employees’ needs, including Medical, Dental, Vision, Health Savings Account, Life Insurance, Disability, Paid Time Off (including Sick Leave, Parental Leave, and Vacation), Holidays, and 401(k), among other perks.

Candidates hired to work in other locations will be subject to the pay range associated with that location. Additional total compensation and benefits details will be provided during the hiring process.

This position does not offer visa sponsorship.

At CIBC, your goals are a priority. We start with your strengths and ambitions and strive to create opportunities to tap into your potential.

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and provide an accessible candidate experience. If you need accommodation, please contact [e-mail]
• You need to be legally eligible to work at the specified location(s) and, where applicable, must have a valid work or study permit.
• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, MS Office). Our goal is to learn more about you and give you an opportunity to learn about us.

Expected End Date

2025-01-16

Job Location

MI-34901 Woodward Ave

Employment Type

Regular

Weekly Hours

40

Skills

Client Service, Customer Experience (CX), Digital Literacy, Financial Products, Goal Planning, Group Problem Solving, Outbound Calls, Regulatory Requirements, Results-Oriented

At CIBC, we are in business to help our clients, employees, and shareholders achieve what is important to them. Our culture is based on Trust, Teamwork, and Accountability. Working with CIBC means being part of a community committed to excellence and client success.