Person-Centered Support & Rights Coordinator

Black Hills Special Services Cooperative; Sturgis (SD); On-site; USD 33,000 - 39,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Life insurance

Health Savings Account

Annual leave

Sick leave

Job summary

Black Hills Special Services Cooperative is seeking a dedicated Support Coordinator in Sturgis, SD to act as the primary contact for individuals receiving developmental disability services. You will coordinate person-centered planning and ensure services meet needs with accurate documentation and rights protection.

Role is full-time and on-site, with potential evening, weekend, and holiday work as required to support individuals.

Qualifications

• Bachelor's degree in human services or related field.
• Strong verbal and written communication skills.
• Demonstrated knowledge in person-centered services, rights, behavior supports, and regulatory requirements.
• Ability to pass a background check.
• Physical ability to lift 50 lbs.

Responsibilities

• Manage an assigned caseload and serve as the primary BHSSC contact for individuals receiving developmental disability services, ensuring services remain person-centered and responsive to individual needs.
• Coordinate person-centered planning and support services, working closely with individuals, families, legal representatives, Conflict-Free Case Managers, healthcare providers, and other team members.
• Monitor implementation and effectiveness of ISPs, ensuring goals, outcomes, services, and supports are delivered as intended and updated when needed.
• Maintain accurate documentation, assessments, and records in Therap and other agency systems while ensuring compliance with HIPAA, Medicaid requirements, and agency policies.
• Promote and protect individual rights, informed choice, and due process, including completing rights assessments, monitoring restrictions, and supporting rights restoration when applicable.
• Respond to complaints, concerns, and service issues, ensuring concerns are addressed appropriately, documented, and resolved in accordance with BHSSC policies and procedures.
• Support positive behavior and quality-of-life outcomes by coordinating Positive Behavior Support Plans and collaborating with interdisciplinary teams to address behavioral, health, and service-related needs.
• Monitor incidents, significant changes, risks, and safety concerns, ensuring appropriate reporting, follow-up, trend analysis, and communication with relevant team members.
• Facilitate communication and collaboration across service teams, maintaining strong relationships with participants, families, staff, community partners, and leadership while ensuring coordinated service delivery.
• Ensure regulatory compliance and support quality assurance efforts, including adherence to state and federal requirements, participation in reviews and audits, and continuous quality improvement activities.
• Other duties as assigned.

Skills

Verbal and written communication

Knowledge of person-centered services,

Rights and regulatory requirements

Pass background check

Lift 50 lbs

Education

Bachelor's degree in human services or related field

Job description

Black Hills Special Services Cooperative is seeking a dedicated Support Coordinator in Sturgis, SD to act as the primary contact for individuals receiving developmental disability services. You will coordinate person-centered planning and ensure services meet needs with accurate documentation and rights protection.

Role is full-time and on-site, with potential evening, weekend, and holiday work as required to support individuals.