Case Manager — In-Home Care & Coordination (Hybrid)

Child & Family Development; Middletown (RI); Hybrid; USD 52,000 - 75,000; Full time

Job summary

Child & Family Development is seeking a dedicated Case Manager to collaborate with state agencies to provide case management services to participants under the Conflict Free Case Management Model. The Case Manager will conduct in-home visits, monthly outreach, and person-centered plan development, with oversight, referrals, and monitoring under Medicaid LTSS guidelines.

The role is hybrid with 20% remote work.

Qualifications

• Associate degree in social work, psychology or related field required.
• Bachelors degree preferred.
• Minimum 1 year experience in case management.
• Experience with elderly or disabled populations preferred.
• Ability to navigate an EMR system.
• Strong organizational, critical thinking and time-management skills.
• Proficient in Microsoft Office 365.
• Ability to communicate with diverse populations.
• Willingness to travel statewide.
• Valid drivers license, auto insurance and car registration.
• Background checks and medical clearances required.

Responsibilities

• Manage cases assigned by program leadership or designee, and complete compressive documentation.
• Conduct monthly participant outreach, which may include home visits.
• Create Person-Centered Plan and support chosen by the participant to address individual needs.
• Address any concerns from participants in a timely manner.
• Provide person-centered, quality case management services.
• Conduct in-home re-assessment to determine participant’s care needs and wants.
• Follow-up with participant after the initial plan is implemented to reassess needs.
• Collaborate with family/caregivers, service providers, and local authorities as necessary.
• Complete all paperwork promptly and maintain accurate participant records.
• Advocate for services to meet participants’ identified needs and wants.

Skills

Organizational skills

Critical thinking

Time management

Communication

Collaboration

Bilingual Spanish

Adaptability

Education

Associate degree in social work or related field

Bachelor's degree preferred

Tools

EMR system

Microsoft Office 365

Job description

Child & Family Development is seeking a dedicated Case Manager to collaborate with state agencies to provide case management services to participants under the Conflict Free Case Management Model. The Case Manager will conduct in-home visits, monthly outreach, and person-centered plan development, with oversight, referrals, and monitoring under Medicaid LTSS guidelines.

The role is hybrid with 20% remote work.