PERSEC Assistant Services / Customer Service Relationship Manager II Jacksonville, FL

Core4ce; Chesapeake (VA); Hybrid; USD 50,000 - 75,000; Full time

Job summary

Core4ce is seeking a qualified Personnel Security Clearance Specialist to support a government customer in Chesapeake, VA. The ideal candidate will manage records, verify documents, and track adjudicative processing while communicating with SECCEN customers by phone and email.

The role requires a high school diploma, an active Secret Clearance, and strong administrative, file-management and customer-service skills; you will also participate in bid activities and pursue professional development

Qualifications

• High School Diploma required.
• Background in Administrative support, file management and customer service.
• Excellent written and oral communication skills.
• Ability to establish relationships and interact with government personnel.
• Active Secret Clearance is required.

Responsibilities

• Record and file management support for adjudicative processing.
• Receiving, screening, validation and processing of documents and case files.
• Interact with SECCEN customers via telephone and email correspondence.
• Electronic fingerprint recording when required as part of data validation.
• Deliver complete case file packages to the government for adjudicative processing.
• Participate in bid and proposal process for Core4ce's strategic growth portfolio.

Skills

Administrative support

Customer service

Communication skills

Relationship building

Government liaison

Education

High School Diploma

Job description

Core4ce is seeking a talented Personnel Security Clearance Specialist in support of a government customer in Chesapeake, VA. The ideal candidate will be responsible for providing data validation and tracking support for adjudicative processing.

Responsibilities:

• Responsible for providing record and file management support for adjudicative processing. Record and file management support includes, but is not limited to, assembling, digitization, storing, retrieving, and access control of records, files, and pertinent work areas.
• Responsible for the receiving, screening, validation and processing of documents and case files.
• Interact directly with SECCEN customers via telephone and email correspondence.
• Responsible for the performance of electronic fingerprint recording, when required, as part of the data validation and tracking support for the adjudicative process.
• Deliver complete and accurate case file packages to the government that are ready for further adjudicative processing based on applicable handbooks and processing guides.
• Participation, possibly in both writing and review, in the bid and proposal process for Core4ce's strategic growth portfolio.

Th is position is designed to be flexible, with responsibilities evolving to meet business needs and enable individual growth.

Requirements:

• High School Diploma
• Background in Administrative support, file management and customer service.
• Excellent written and oral communication skills to provide clear communication and documentation.
• Demonstrated ability to establish relationships and contacts and interact professionally with government personnel.
• Active Secret Clearance is required.

We offer:

• 401(k) with 100% company match on the first 6% deferred, withimmediatevesting
• Comprehensive medical, dental, and vision coverage—employee portion paid 100% by Core4ce
• Unlimitedaccess totrainingand certifications, with no pre-set cap on eligible professional development
• Tuition assistancefor job-related degrees and courses
• Paidparental leave, PTO that grows with tenure, and generous holiday schedules
• Got a big idea? At Core4ce,The Forgegives every employee the chance to propose bold innovations and help bring them to life with internal backing.

Join us to build a career that matters—supported by a company that invests in you.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, disability, veteran status, age, genetic information, or other legally protected status.

*Core4ce provides the listed pay range for this position as a general guideline only and not as a guarantee of compensation or salary. Final offers may take into account a variety of factors, including, but not limited to, job responsibilities, education, experience, knowledge, skills, abilities, internal equity, market data alignment, any applicable collective bargaining agreement, and other legal requirements.