PERSEC Assistant Services / Customer Service Relationship Manager II

Core4ce; Chesapeake (VA); On-site; USD 65,000 - 80,000; Full time

Benefits offered by this job

401k match

Medical coverage for employee

Training and certifications

Tuition assistance

Parental leave

PTO and holidays

The Forge innovation program

Job summary

Core4ce seeks a Personnel Security Clearance Specialist in Chesapeake, VA to support adjudicative processing and records management. The role involves assembling, digitizing, storing, retrieving, and controlling access to records, with direct interaction with SECCEN via phone and email.

The candidate will validate documents, perform fingerprint recording as needed, and ensure complete case file packages are ready for further adjudicative steps according to manuals.

Qualifications

• High School Diploma required.
• Background in Administrative support, file management and customer service.
• Excellent written and oral communication skills.

Responsibilities

• Record and file management support for adjudicative processing (assembling, digitization, storing, retrieving, access control).
• Receiving, screening, validation and processing of documents and case files.
• Interact with SECCEN customers via telephone and email.
• Perform electronic fingerprint recording when required.
• Deliver complete and accurate case file packages for adjudicative processing per handbooks/guides.
• Assist in bid and proposal processes for Core4ce’s growth portfolio.

Skills

Administrative support

File management

Customer service

Written communication

Education

High School Diploma

Job description

Core4ce

PERSEC Assistant Services / Customer Service Relationship Manager II

1438-383

Core4ce is seeking a talented Personnel Security Clearance Specialist in support of a government customer in Chesapeake, VA. The ideal candidate will be responsible for providing data validation and tracking support for adjudicative processing.

Responsibilities

• Responsible for providing record and file management support for adjudicative processing. Record and file management support includes, but is not limited to, assembling, digitization, storing, retrieving, and access control of records, files, and pertinent work areas.
• Responsible for the receiving, screening, validation and processing of documents and case files.
• Interact directly with SECCEN customers via telephone and email correspondence.
• Responsible for the performance of electronic fingerprint recording, when required, as part of the data validation and tracking support for the adjudicative process.
• Deliver complete and accurate case file packages to the government that are ready for further adjudicative processing based on applicable handbooks and processing guides.
• Participation, possibly in both writing and review, in the bid and proposal process for Core4ce’s strategic growth portfolio.

This position is designed to be flexible, with responsibilities evolving to meet business needs and enable individual growth.

Requirements

• High School Diploma
• Background in Administrative support, file management and customer service.
• Excellent written and oral communication skills to provide clear communication and documentation.
• Demonstrated ability to establish relationships and contacts and interact professionally with government personnel.
• Active Secret Clearance is required.

We offer

• 401(k) with 100% company match on the first 6% deferred, with immediate vesting
• Comprehensive medical, dental, and vision coverage—employee portion paid 100% by Core4ce
• Unlimited access to training and certifications, with no pre-set cap on eligible professional development
• Tuition assistance for job-related degrees and courses
• Paid parental leave, PTO that grows with tenure, and generous holiday schedules
• Got a big idea? At Core4ce, The Forge gives every employee the chance to propose bold innovations and help bring them to life with internal backing.

Join us to build a career that matters—supported by a company that invests in you.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, disability, veteran status, age, genetic information, or other legally protected status.

*Core4ce provides the listed pay range for this position as a general guideline only and not as a guarantee of compensation or salary. Final offers may take into account a variety of factors, including, but not limited to, job responsibilities, education, experience, knowledge, skills, abilities, internal equity, market data alignment, any applicable collective bargaining agreement, and other legal requirements.

Chesapeake, Virginia, United States

Full-Time/Regular

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

Equal employment opportunity, including veterans and individuals with disabilities.