Permitting & Customer Service Admin Pro

SAFEbuilt, Inc.; Waconia (MN); On-site; USD 26,000 - 32,000; Full time

Job summary

SAFEbuilt, Inc. in Waconia, MN is seeking a Customer Service Administrative Professional to support the building department and ensure smooth permit processing.

You will interface with customers, organize files, and collaborate with plans examiners and inspectors. Ideal candidates bring 2+ years of administrative or customer service experience, familiarity with permitting processes, and strong Microsoft Office skills.

Qualifications

• 2+ years of administrative/customer service experience required
• Building and/or construction knowledge or background preferred
• Permitting and/or municipal experience is a plus
• ICC Permit Technician Certification is a plus

Responsibilities

• Interfacing with all customers to service their building department related needs.
• Issuing and/or tracking permits through the permitting process, beginning with application acceptance, plan review, inspections and permit closure.
• Establishing and maintaining systems to ensure that all files, letters, reference manuals, field inspection reports, permit files, blueprints, drawings, and other data or material is maintained in an organized fashion.
• Working with plans examiners and inspectors throughout the company to develop and ensure consistent processes.

Skills

Customer service

Communication

Time management

Organization

Multitasking

Attention to detail

People skills

Microsoft Office

Permitting software

Education

ICC Permit Technician Certification

Tools

Microsoft Office

Permitting software

Job description

SAFEbuilt, Inc. in Waconia, MN is seeking a Customer Service Administrative Professional to support the building department and ensure smooth permit processing.

You will interface with customers, organize files, and collaborate with plans examiners and inspectors. Ideal candidates bring 2+ years of administrative or customer service experience, familiarity with permitting processes, and strong Microsoft Office skills.