Permitting Coordinator — Solar Admin & Customer Care

Paycom - ATS; Orem (UT); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Competitive wages

Health Vision Dental Insurance

401(k)

Paid time off and holidays

Birthday off

Job summary

ION Solar is seeking a detail-oriented customer service coordinator in Orem, UT to support permit processes and account coordination in a fast-paced office environment. Responsibilities include submitting permit applications within 24 hours of queue, following up weekly on approvals, updating customers, and coordinating with other departments to move accounts forward.

Strong communication and organizational skills are essential.

Qualifications

• High school diploma or equivalent required.
• Customer service experience required.
• Strong written and verbal communication.

Responsibilities

• Submit permit applications within 24 hours.
• Follow up with accounts weekly to determine approval status.
• Provide weekly updates to customers in the queue.
• Coordinate with other departments to move accounts forward.
• Respond to all communications within 48 hours.

Skills

Verbal & written comms

Interpersonal skills

Customer service

Organization

Time management

Problem solving

Education

High school diploma or equivalent

Job description

ION Solar is seeking a detail-oriented customer service coordinator in Orem, UT to support permit processes and account coordination in a fast-paced office environment. Responsibilities include submitting permit applications within 24 hours of queue, following up weekly on approvals, updating customers, and coordinating with other departments to move accounts forward.

Strong communication and organizational skills are essential.