Permits & Planning Coordinator

Ashevillenc; Asheville (NC); On-site; USD 40,000 - 55,000; Full time

Job summary

The City of Asheville is seeking a full-time Permit Facilitator to join the Development Services Department. This role analyzes, expedites, and processes information for construction-related permits at the Permit Application Center.

You will answer technical questions, process applications, gather property data, use GIS, and coordinate with divisions to ensure compliance and timely permit issuance.

Qualifications

• Associate degree or two-year technical college with customer service and permitting experience.
• Experience analyzing, expediting, and processing building-related permits is a plus.
• Ability to learn permitting software and internal data systems.

Responsibilities

• Assist customers in person and by phone with permit questions, licensing, fees, and requirements.
• Process permit applications in consultation with applicants and other parties.
• Gather property information (addresses and ownership) for building, electrical, mechanical and other permits.
• Search property location and criteria using GIS.
• Enter planning applications into permitting software.
• Review permits for completeness and coordinate data with other divisions and agencies.
• Coordinate and process special approvals (compliance certificates, temporary utilities, occupancy, ABC permits).
• Schedule inspections and issue Certificates of Compliance.
• Store and dispose of permits and plans per Records Schedule.
• Assist Plans Reviewers with plan intake.

Skills

Advanced knowledge of permitting

Customer service excellence

GIS data interpretation

Data entry and records management

Analytical thinking

Effective communication

Education

Associate degree or two-year technical college

Job description

The City of Asheville is seeking a full-time Permit Facilitator to join the Development Services Department. This role analyzes, expedites, and processes information for construction-related permits at the Permit Application Center.

You will answer technical questions, process applications, gather property data, use GIS, and coordinate with divisions to ensure compliance and timely permit issuance.