Permit Technician: Customer-Focused Permitting Champion

City of Mountain View; Mountain View (CA); On-site; USD 94,000 - 114,000; Full time

Job summary

City of Mountain View, located in Mountain View, CA, seeks a dedicated Permit Technician to efficiently process building and fire protection permit applications, ensuring approvals from City Departments and external agencies. You will assist with residential permits and provide clear guidance to applicants at the Permit Center.

The role requires strong communication, accuracy, and the ability to manage multiple permit workflows in a fast-paced environment, with supervision from the Permit Center

Qualifications

• Equivalent to the completion of twelfth grade.
• Three years of increasingly responsible office/clerical experience involving public contact.
• Possession of, or ability to obtain, a valid California Driver License.

Responsibilities

• Efficiently process building and fire protection permit applications and ensure all necessary approvals are obtained from City Departments and external agencies.
• Perform elementary plan check duties on same-day permits, reviewing applications for completeness and conformance to building/fire codes, and City requirements following appropriate policies and procedures.
• Respond to inquiries and confer with developers, engineers, contractors, architects, and the public concerning development review requirements, building and fire codes, and permit regulations in-person at the public counter, on the phone, virtually or by email.
• Build positive working relationships with customers and other City staff to successfully manage permits from initial submittal to construction completion.
• Calculate and collect various plan check and permit fees as necessary.

Skills

Customer service

Communication

Public contact

Time management

Education

High school diploma

College-level courses in construction management

Building inspection techniques

Job description

City of Mountain View, located in Mountain View, CA, seeks a dedicated Permit Technician to efficiently process building and fire protection permit applications, ensuring approvals from City Departments and external agencies. You will assist with residential permits and provide clear guidance to applicants at the Permit Center.

The role requires strong communication, accuracy, and the ability to manage multiple permit workflows in a fast-paced environment, with supervision from the Permit Center